Bankruptcy Representative l - Hybrid

Dovenmuehle Mortgage, Inc. is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. The Bankruptcy Representative I oversees the handling of bankruptcy processes on assigned loans and ensures compliance with various guidelines and regulations.

Responsibilities

• Monitor activity on bankruptcy files to protect the organization and client’s interest on loans impaired by bankruptcy filing
• Monitor assigned loans to ensure all activities are handled within departmental and regulatory guidelines and timeframes
• Ensure proof of claim is filed correctly and that an acceptable plan is entered and approved within required guidelines
• Process cash; pay attorney and vendor invoices
• Research and respond to debtor and investor inquiries timely and accurately
• Process file when a bankruptcy has been reinstated
• Monitor all aspects of the outsourcing firm and report performance/issues to management
• Coordinate with the outsourcing firm to ensure all information necessary to conduct the bankruptcy action is received
• Monitor and maintain bankruptcy reports to ensure compliance with departmental and regulatory guidelines
• Keep bankruptcy screens updated accurately and timely
• Successfully complete annual regulatory compliance training
• Answer inbound bankruptcy calls according to procedures
• Process payment by phones payments
• Provide fax, email, and mail address to borrowers, third parties when applicable
• Transfer calls to bankruptcy processor, Team Lead or Supervisor when applicable
• Review bankruptcy notifications and set up bankruptcy workstation in MSP where applicable
• Upload required documents
• Email firms and internal contacts to validate foreclosure sales
• Review dockets, action issues
• Perform data entry functions as defined by departmental processes and procedures
• File GSE claims timely, confirming fees have been moved
• Prepare 2130 forms and 2650 forms following through to completion

Skills

• High School or equivalent combination of education and experience
• Solid PC skills, proficient with Microsoft applications
• Analytical and problem-solving skills and attention to detail
• Ability to handle complex, multiple tasks simultaneously in a fast-paced environment
• Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences
• Mortgage servicing or originating experience

Benefits

• Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
• Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
• 401 (K) Plan with company match
• Paid Vacation, Sick, Personal and Holidays

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