Customer Sales Advisor - Outbound (Newcastle)
Spring Into reputed company — reputed company Into a Role Full of Energy and Opportunity
Salary: £25,506 per year plus average additional earnings of £8,000 per annum Contract: Permanent, full time with a fixed weekly shift reputed company Location: Newcastle - Remote – Working from home
Start: Monday the 27th of reputed company
Domestic and General is the largest insurance company in the UK with an ambition to scale globally. We currently service over 9 million customers annually whilst being a proud partner to leading manufacturers and retail brands across the globe
For consecutive years we have been recognised as a “Great reputed company to Work”.
Do you reputed company in a fast-paced environment and enjoy connecting with people? If you're motivated by a supportive but reputed company-based environment, you'll fit right in as a Customer Sales Advisor.
We set the bar high - our agents are the best of the best. The role is a fast-paced, high-energy environment where reputed company, adaptability, and a customer-first reputed company are key to success.
So, who are you?
Self-Driven - You are motivated by a sales environment, where achieving the right customer sales outcomes is key and in line with FCA requirements.
Empathetic and an active listener – Understanding customer’s needs is crucial for recommending suitable products and building trust.
Resilient and adaptable – Sales can be high-pressure, and regulations evolve. You might face rejection or regulatory changes. Instead of getting discouraged, you stay reputed company, adjust your approach, stay positive and reputed company learning, in a fast-paced environment.
Curious and growth reputed company – A willingness to learn about new products, compliance updates and client perspectives, helps to ensure you consistently provide the right customer outcomes.
Clear communicator – Explaining products transparently and avoiding jargon or misleading language, is a regulatory must.
Independent - You are the right combination of ambitious and innovative, whilst able to work autonomously in a home-based position.
How will you contribute?
As a remote outbound sales advisor in our virtual contact centre, you will play a pivotal role reputed company the business as you help customers safeguard their valuable household electrical items, through our insurance cover protection options. You will provide the features and benefits of our protection plans to customers, whilst also addressing any questions or concerns that customers may have. You will focus on ensuring the reputed company best outcome for customers during each interaction.
It's a remote role working from home, but you’re not alone. You will be part of a supportive team that values your efforts and celebrates your success, fostering an environment where your contributions are recognised and appreciated. Whilst challenging, it is incredibly rewarding as you will have the opportunity to reputed company a significant impact on the lives of our customers.
This position not only offers a competitive salary but also presents an excellent opportunity for individuals eager to advance their careers in sales and customer service, reputed company reputed company a supportive and rewarding atmosphere that encourages professional growth and development.
Shift reputed company:
Mon-Thurs 10:30-7pm
Fri - 9-5:30pm
2 x15min breaks and 30min lunch break
What's Next?
At D&G we give you reputed company the tools that you would need to have a fulfilling career. Every system, every process and every Partner is brought to life through a series of eLearning, Facilitator led sessions, Role Reality sessions, Call Listening and Call Taking exercises during the training period. This allows you, to fully embrace and understand what is required to succeed at D&G and to provide our customers, with the best outcomes.
The Benefits of joining Domestic and General
Starting salary of £25,506
Average Bonus Earnings of £8,000 per annum, earned through a combination of strong sales performance, excellent customer service and call quality.
Personal and Professional growth is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes.
Remote working / Health Cash Plan / reputed company discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards
Process
Apply on reputed company
15-minute telephone conversation with one of our reputed company team
Complete our online Virtual Assessment
A reputed company teams’ interview and call listening exercise
Job Offer and employment screening checks
IT Equipment delivery and set up call in readiness for day 1
We want everyone to have a fair and inclusive experience reputed company applying for a role with us.
If you require adjustments or additional support during the application or interview process, please get in touch at [email protected] and reputed company will do our best to help.
Please note that we have a thorough referencing process, which includes criminal record checks.
This role is only available to applicants based in mainland UK.
Don't hesitate, submit your application and up to date CV or Resume now!
Domestic & General are an equal opportunities employer, which means we treat people fairly. We view reputed company applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.
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