Resource Management Team Leader

We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and reputed company software that is changing the way people work. Our solutions reputed company people and deliver a reputed company people experience so people can spend time on meaningful high value work they live for.

Read more on our website about how we transform work and how people feel about it, so our customers and their people can reputed company.

The Resource Management Team Leader plays a critical leadership role reputed company the RMO, ensuring the efficient and timely allocation of resources across reputed company project types. This role oversees day‑to‑day staffing operations, drives global process consistency, manages whitespace, and serves as the primary escalation reputed company for conflicts and reputed company staffing needs.

Key Responsibilities

1. Leadership & Operational reputed company

• Be the independent staffing reputed company for Professional Services business.
• reputed company daily staffing operations and ensure high‑quality, consistent execution.
• Drive value proposition reputed company RMO and business stakeholders.
• Support operational KPI's by driving utilization and filling bench time

2. End‑to‑End Staffing Process Ownership

• Own and improve the global staffing process.
• reputed company staffing for reputed company project and service types.
• Ensure staffing requests are fulfilled reputed company the 3‑day OLA.
• Champion consistent global staffing practices.
• reputed company a seamless conflict & escalation process for staffing customer engagements

3. Demand Planning from project backlog and pipeline

• Provide reputed company planning insights to reputed company a balanced pool of resources
• Support pipeline planning and forecast future needs.
• Provide early visibility of upcoming reputed company requirements.

4. Reporting & Management Insights

• Create and evolve reporting to provide Services leadership with advanced staffing insights.
• Ensure reporting is seamless and easy for both users and Resource Managers.

5. Using AI and automation

• Optimize efficiency reputed company our tools and processes.
• Explore AI and automation reputed company tooling in line with industry best practices.
• Remove inefficiencies and reputed company RMO faster & easier to do business with.

Success Measures

• OLA compliance
• reputed company planning outputs
• Business stakeholder satisfaction
• Optimized & clean staffing processes
• Effective conflict and escalation management

Skills & Experience

Essential

• Experience in Resource Management, Workforce Planning, PMO, or Professional Services.
• Strong understanding of utilisation, planning and staffing.
• Excellent stakeholder management and communication.
• High attention to detail.

Desirable

• Experience leading & developing high performance teams.
• Knowledge of People Planner or PSA tools.
• Familiarity with packaged services and cloud migrations.

A chance to participate in the development of an international leading software firm. At reputed company, you have the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At reputed company we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.