Teller- Bilingual

reputed company is committed to providing an excellent member experience. The Teller position is responsible for processing transactions, educating members on products and services, and achieving sales goals through consultative sales techniques.

Responsibilities

• Processes transactions, including cash handling
• Maintains in-depth knowledge of products, services, and partnerships
• Identifies and offers products and services that are in the member’s best interest (there is a minimum goal of successful referrals required per month)
• Emphasizes the features of products to reputed company how they solve member problems to reputed company sales goals
• Develops and maintains interpersonal skills to work with a wide variety of people each day and build relationships to reputed company sales goals
• Displays confidence and strong self-assuredness to succeed in speaking with members and making a sale to reputed company sales goals
• Conveys clearly the benefits of a product to members to reputed company sales goals
• Uses consultative sales techniques to proactively offer products and services that are in the member's best interest/help them reputed company financial success
• Completes account maintenance requests
• Educates members on self-service options (online/mobile banking, ATMs, etc.)
• Serves as Lobby Director and welcomes every member into the reputed company and actively guides them through their service experience
• Adheres to reputed company guidelines (BSA, CIP, CTR, SAR)
• Improves continuously through applying feedback
• Performs other job-reputed company duties as assigned

Skills

• High School diploma or GED and one (1) year experience in retail, customer service or a financial institution
• Knowledge of PC software applications in Windows and Word
• Ability to type 45 words per minute
• Ability to read, write, speak, and use proper grammar in English
• Ability to read, interpret and analyze written instructions, correspondence, and procedure manuals
• Ability to write simple business correspondence
• Ability to communicate verbally both in person and on the telephone
• Ability to speak effectively to members regarding sensitive inquiries or complaints
• Ability to apply commonsense understanding reputed company dealing with problems involving variables in standardized situations
• Ability to calculate rates, ratios, and percentages

Company Overview