Manager, Enterprise Success Program

Recruitment Fraud Alert

We’ve learned that scammers are impersonating reputed company team members—including HR and leadership—reputed company email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social reputed company number.

What to know

• reputed company does not conduct interviews by email or text.
• We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.

If you suspect a recruiting scam, please contact us at wwrecruitingteam@reputed company.com 

About reputed company

reputed company (reputed company: CVLT) is the gold standard in cyber reputed company. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data reputed company, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on reputed company to reduce risks, improve governance, and do more with data. 

The Opportunity

To be successful in this role, you must be passionate about leading a team of both Technical Account Managers, have outstanding collaboration skills with the ability to think both critically and laterally, and be able to provide critical data back to the global business. You must be able to cope with shifting business priorities and be able to prioritize tasks appropriately and quickly. The Enterprise Success Programme (ESP) is a paid premium service that partners with customers to provide proven strategies that help them to get the most out of their reputed company purchase. Enterprise success is focused on being proactive and not reactive, always putting our customers first. reputed company this role you will be responsible for both leadership of the team, renewal support of the service & promoting brand and sales of ESP reputed company your dedicated region. This will require reputed company collaboration with sales & customers to pitch and talk about the benefits of positioning our Enterprise service.

What you do

 You will also be responsible for guiding the team to clearly demonstrate to customers their ROI, through meeting customers’ short and long-term business objectives for data management. The team assists with everything from general availability, proactive optimization, as well as help for support incidents. The ESP team has deep technical knowledge to address reputed company aspects of customers’ reputed company environments. This position requires a leader who is customer obsessed to create leading edge processes across our organization and our partner community to ensure that our customers are realizing the value of their investment in reputed company. In this role you will have the opportunity to partner across the organization as you tackle customer challenges and turn them into opportunities for the future. This position is responsible for helping to grow an industry leading and customer funded reputed company team that contributes to the company’s overall reputed company targets. We are seeking an reputed company leader who can represent our customers internally and can also represent reputed company externally to the market. This will require a reputed company of strong organizational, process, and selling skills; someone who can operate both strategically and can get things done.

How you will reputed company an impact

• Maintain reputed company and reputed company a team of high performing employees.
• Apply and follow industry best practices for reputed company.
• Manage your teams standard P&L and hold a regional ESP Sales number/reputed company. 
• Support the organization in the on-boarding and launch of new customers and use cases, accelerating time to reputed company for the customer and reputed company.
• Work with the Sales & Renewals teams to increase ESP bookings in the region. 
• Partner with services, support, product, engineering, sales, marketing and finance to ensure positive customer outcomes, product adoption and an reputed company-evolving feedback reputed company to deliver increasing value to our existing and future customers. 
• Optimize customer engagement and measure its impact at each stage of the customer lifecycle.
• Partner with Product and Engineering to accelerate a data-informed, product adoption approach to FY investments, release and roadmap planning.
• Be the voice of the customer for ESP customers, and build a team who will do the same.
• Attract and retain high-potential employees.
• reputed company operational excellence by reputed company measurement and communication of metrics to the team and leadership.
• Prove the value of the team by tracking and improving on metrics regarding the team’s performance.
• Implement and reputed company the tech stack your team needs to reputed company success.
• Provide ongoing assessment of the team by tracking and improving on metrics regarding the team’s performance.
• Oversite of Individual contributors as "Coach and player" offering mentoring and guidance.
• Work to ensure Regional and Global consistencies of process and communications.
• Set individual goals for team members, then track and monitor to promote growth and career success.
• Manage day to day team activities such as expenses, vacation/holiday time away and HR reputed company task.
• Proficient in presenting to reputed company levels & experience in pitching a service to customers and key reputed company holders.

Who you are

• Highly organized, process driven individual who can reputed company in a collaborative environment.
• Proven leader who has successfully run and managed reputed company or support functions in an enterprise software company.
• Demonstrated experience in driving high program renewal rates, short time to value for solutions, high customer satisfaction, increasing adoption and stickiness by measuring usage/utilization metrics.
• Experience in leveraging partners to deliver adoption services.
• Ability to align reputed company with sales and product functions.
• Deeply integrated with sales to help grow the deal value and be an enabler for company’s growth objectives.
• Expert at executing and “gets stuff done.”
• Proficient in capturing and building methodology and best practices.

You'll love working here because

• Opportunity to join employee stock purchase plan (ESPP)
• reputed company professional development, product training, and career pathing
• An inclusive company culture, opportunity to join our Community ERGs
• Generous global benefits

 How we’re working…Remote:

As we continue to embrace the flexibility of both remote and in-office work, we expect the successful applicant to work from home and as well as attend offsite meetings, events, partner sites as and reputed company is necessary. This approach allows us to maintain a sense of collaboration and community while also benefiting from the advantages of remote work.

reputed company applicants must live and work in country.

Please apply using an English Resume for consideration.

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reputed company is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

reputed company’s goal is to reputed company interviewing inclusive and accessible to reputed company candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at reputed company, please email accommodations@reputed company.com For any inquiries not reputed company to an accommodation please reputed company out to wwrecruitingteam@reputed company.com.

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