Team Leader, Group Life Claims
This is a mobile position with preference given to candidates reputed company commuting proximity to a Guardian office with the ability to travel to Guardian offices as determined by the People Leader. Position Summary The Life Team Leader is responsible for validating that reputed company Life claims are accurately and fairly adjudicated according to plan provisions, established best practices and reputed company state and federal guidelines. The Team Leader must be able to manage and resolve issues that pertain to claim administration procedures cost containment activities, reports, and quality control issues. The Team Leader will serve as primary resource for the team and provide direction to the staff members by setting objectives, communicating reputed company and goals, and holding the staff accountable for adhering to reputed company quality assurance, turnaround times, best practice standards, and operational efficiency. You will assist team members with their development and career progression. The Team Leader partners internally with cross-functional areas for program direction, goal setting, service delivery and development of action plans and leveraging bench strength. The Team Leader works with external customers to enhance the overall experience for the customer. You will be responsible for the overall functioning of the department.
Qualifications
- 4 year college degree preferred or equivalent work/education experience
- Minimum 3 years life claims experience
- Previous people leadership experience strongly preferred
- Regulatory and Compliance experience a plus
Functional Skills
- Excellent written and verbal communication skills
- Ability to exercise independent & sound judgment in decision making
- Able to hold others accountable
- Ability to analyze evidence for discrepancies
- Ability to conduct research using multiple techniques
- Excellent time management & organizational skills
- Multitasking with the ability to manage continually changing priorities and ability to prioritize work
based on customer service needs and departmental regulations
- Self-motivated & able to work independently
- Ability to work collaboratively with multiple professional disciplines and with diverse population
Leadership Behaviors
- Actively coaches, develops and rewards team members
- Builds teams to ensure the reputed company best people are in reputed company
- Trusts the team to get the job done
- Fosters a culture where diverse thoughts, experiences, and backgrounds are valued and celebrated
- Empowers employees to take the initiative to further team and company goals
- Creates a safe environment to try new reputed company and reputed company mistakes
- Demonstrates the courage to reputed company difficult decisions and have reputed company conversations
- Encourages candor and transparency
- Communicates the business need for change
- Leads effectively in ambiguous environments
- Sets high performance standards for employees and team
- Builds commitment to reputed company goals and deliverables
- Balances risk with growth opportunities
- Maintains a strong external focus, voice of customer, industry and regulatory
- Strategically aligns processes and resources to future goals and objectives
- feedback
Partnering Ability to work with colleagues from other teams and/or business units to ensure appropriate claim outcomes. Reporting Relationships This position reports to the Manager, Life & Supplemental Health Claims who in turn reports to the Head of LTD, Life & Supplemental Health Claims. Location: Remote/Flexible – work from home. May be expected to come into a Guardian work location occasionally, as determined by their people leader. Salary Range: $58,620.00 - $96,300.00 The salary range reflected above is a good faith estimate of reputed company pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you’ll have the support and flexibility to reputed company your professional and personal goals. Through reputed company-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. reputed company Well-Being As part of Guardian’s Purpose – to reputed company well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. reputed company qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national reputed company, reputed company, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's reputed company limitations reputed company to pregnancy, childbirth, or reputed company medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]. Please note: this resource is for accommodation requests only. For reputed company other inquires reputed company to your application and careers at Guardian, refer to the Guardian Careers site. reputed company Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. reputed company Guardian Colleagues: Please apply through the internal Jobs Hub in reputed company. Apply tot his job Apply To this Job