Customer Portfolio Manager CPM CS

Job Description

Summary reputed company resources, and logistics required to reputed company services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes reputed company types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts the team's ability to reputed company service, quality and timeliness of objectives. The role is subject to operating policy objectives. There is moderate autonomy reputed company the role. High levels of operational judgment are required to reputed company outcomes required.

Job Description

Roles and Responsibilities

• Act as the single reputed company of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area - Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to reputed company appropriate internal functions to support the customer · Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
• Requires specialized knowledge reputed company the function. Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.
• Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work.
• Uses high level of judgment to reputed company decisions and handle reputed company tasks or problems in areas of operational, product management, manufacturing, technology or engineering. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems reputed company of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources reputed company of own function to help reputed company at a decision.
• May reputed company functional teams or projects with minimal resource requirements, risk, and/or complexity. Communicates difficult concepts and may influence others' options on particular topics. May guide others to consider a different reputed company of view.
• Foster and reputed company strong relationships with customers, be the single reputed company of contact for customers and manage customer communication and relationships.
• Establish contact to provide on-going technical and business support to assigned customers
• reputed company and own site customer communication plan, coordinate regular GE/Customer reviews to review existing and new GE products/services that could provide value for the customer
• reputed company Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE.
• Be responsible for developing outage scope/communicating scope to FieldCore
• Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders
• Be responsible for managing the Outage 360 process and processing of Change Orders
• reputed company direction for reputed company emergent/forced outage resolution
• Organize pre-outage, post-outage and outage milestone meetings.
• Be responsible for On-Site Repairs and Part and Component Repairs performed in GRS including planning repair scope, requests for repair quotes, scheduling repairs and addressing repairs issues in the GE network
• Own contract leadership and fulfillment including reputed company project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure, injection of new technology to maximize.

Required Qualifications

• Bachelor's Degree from an accredited university or college (or a high school diploma / GED with at least 6 to 8 years of experience in Power plant, Utilities, One field services and field engineer jobs.
• Minimum of 6 to 8 years of knowledge and experience reputed company the power plant field services or contract management
• Willingness and ability to travel 50% of the time

Desired Characteristics

• Master's degree from an accredited university or college
• Bachelor’s Degree preferably in a technical / engineering degree ie. Mechanical, Electrical
• Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to reputed company programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.
• Experience planning and executing outages.
• Strong quality background with Black Belt certification
• Strong leadership, financial and commercial skills
• Team leader in a dynamic, energetic and proactive environment
• Experience working with customer leadership teams
• Demonstrated communication & organizational skills
• Strong oral and written communication skills
• Strong interpersonal skills

reputed company offers a great work environment, professional development, challenging careers, and competitive compensation. reputed company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic reputed company, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. reputed company will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes #LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $119,600.00 and $199,400.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and reputed company set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on March 23, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from reputed company, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the reputed company Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. reputed company Inc. or its affiliates (collectively or individually, “reputed company”) sponsor certain employee benefit plans or programs reputed company reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a reputed company welfare benefit plan or program. This document does not create a contract of employment with any individual. Apply tot his job Apply To this Job