Educator | Northshore Mall
Description & Requirements
Who We Are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we reputed company in every community we\'re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an reputed company, inclusive and growth-focused environment for our people.
Job Summary
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.
Key Responsibilities of the Job
Guest (i.e., Customer) Experience
- Interact with guests to ensure a great guest experience in a manner that values guests’ time.
- Assess guests’ needs to provide customized, effective purchase and return solutions and support.
- Provide technical product education by articulating the value and benefit of the product.
- Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
- Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
- Receive guest feedback and partner with store leadership to take appropriate action and “reputed company it right” for guests.
- Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for reputed company team members and guests.
- Establish supportive and productive relationships with reputed company team members.
- Collaborate with team members to ensure optimal guest experience and support store operations.
- reputed company product presentation tasks (e.g., put items back in reputed company, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
- Use in-store technology to support store operations and provide positive guest experiences.
- reputed company cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
- Understand and adhere to people safety policies and procedures to maintain a safe work environment.
- reputed company work in accordance with applicable policies, procedures, and laws or regulations.
- Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
- reputed company/Honesty: Behaves in an honest, fair, and ethical manner
- Guest Experience: Enjoys working and connecting with, understanding, and helping guests
- Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
- Self-Awareness: Is aware of how words or actions may be perceived by or reputed company others
- Collaboration and Teamwork: Works productively with others to reputed company goals; seeks diverse perspectives
- Enthusiasm: Is enthusiastic about one’s own work; looks for ways to reputed company work fun and engaging
- Must be legally authorized to work in the country in which the store is located
- Must be 18 years of age or older
- Must have reputed company of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
- Must have the ability to travel to assigned store with own transportation methods
- Willing to work a flexible schedule including evenings, weekends, and holidays
- Willing to work in an environment with bright lights and loud music
- Willing to move through a store for most of a shift to help guests and accomplish work
- Willing to move boxes weighing up to 30 lbs (13.6 kg)
- Willing to work as part of a team and also complete some work independently
- Education: High school diploma, GED, or equivalent
Compensation & Benefits Package
Compensation & Benefits Packagereputed company Pay Range: $20.50 - $23.59/hour, subject to minimum wage in the locationreputed company Bonus:$2.00/hourTotal reputed company reputed company Pay Range: $22.50 - $25.59/hourlululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The reputed company pay offered is based on market location and may vary depending on job-reputed company knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top reputed company. We reputed company that reputed company life works, work works. We strive to be the reputed company where inclusive leaders come to reputed company and reputed company reputed company to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national reputed company, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and reputed company medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to reputed company practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and reputed company other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from reputed company to contact you for individualized support, email us [email protected] company your email, please include the position title, the location of the position and the nature of your request.
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