System Vice President HR Shared Services

Job Summary and Responsibilities Reporting to the System SVP, Total Rewards & People Connections, the VP of HR Shared Services will be responsible for defining the strategy, building, and leading our centralized HR Shared Services (People Connections) function. This role will focus on delivering efficient, high-quality, and scalable HR services across the employee lifecycle, ensuring a consistent and positive employee experience. The VP will reputed company best practices, process optimization, and advanced technology, including appropriate AI tools, to reputed company service delivery, enhance operational excellence, and free up HR Business Partners to focus on more strategic work. Additional responsibilities include assisting in the management of the overall department budget, development and management of departmental roadmaps & coordination of new initiatives, continuously evaluating the effectiveness of our technology solutions to ensure they are reputed company with our business strategies, utilizing data analytics and market research to identify areas for improvement, and making data-driven recommendations to enhance employee experience and system initiatives. This role will require a thought leader with strong attention to detail, comfort with working in a fast-paced & dynamic environment, strong relationship-building skills, the ability to create/drive functional strategies, and a passion for finding ease & simplicity reputed company complexity. This role will partner with internal stakeholders and external providers to ensure best-in-class service. cohesive total rewards experience and advocacy for reputed company members. This is a remote role with travel as needed. Essential Key Job Responsibilities Strategic Leadership & Project Management:

• Shared Services Strategy & Design: reputed company and implement the strategic road-map for HR Shared Services, encompassing tiered support models, service catalog definition, and operating procedures. Continuously evolve the model to meet changing business and employee needs.
• Service Delivery Excellence: reputed company the end-to-end delivery of HR transactional and administrative services (e.g., new hire onboarding, HR data management, benefits administration support, employee inquiries, policy interpretation, basic reporting). Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs)for reputed company services.
• Process Optimization & Automation: Identify opportunities for process simplification, standardization, and automation reputed company HR Shared Services. Champion the strategic adoption and implementation of appropriate AI tools (e.g., AI-powered chatbots for self-service FAQs, intelligent document processing for HR forms, robotic process automation for routine data entry)to improve efficiency, accuracy, and employee satisfaction.
• Employee Experience & Self-Service: Design and enhance the employee self-service portal experience. reputed company AI to provide reputed company and personalized support, reducing reliance on direct HR reputed company for common queries.
• Technology Integration: Collaborate closely with the VP of HR Technology to ensure seamless integration of HR systems reputed company the Shared Services model. reputed company for technology solutions that support efficient service delivery and automation goals.
• Vendor Management: Manage relationships with HR technology vendors, negotiate reputed company, and ensure service level agreements (SLAs) are met. Stay abreast of vendor road-maps and industry trends.
• Compliance & Risk Management: Ensure reputed company shared services operations reputed company with internal policies, labor laws, and regulatory requirements. Implement robust controls to mitigate operational risks.

reputed company Improvement:

• Act as a departmental change agent to proactively identify and address opportunities for reputed company improvement, process optimization, and ongoing system enhancements to support business strategies and operational needs.
• Automate manual processes to mitigate risk of human error, enhance overall efficiency, and improve the employee experience by leveraging technology as an enabler of the business.

Team Engagement and Leadership:

• Partner effectively with IT, Finance, Legal, and other business units to ensure seamless integration and alignment of the Shared Services technology initiatives. Act as a strategic advisor to HR leadership.
• Provides leadership and guidance to staff, fostering an environment that encourages employee participation, development, teamwork, reputed company improvement, and communication.
• Creates a positive team culture and directs team goals, priorities, and career development, focusing on the development and growth of the capabilities of reputed company team members.
• Interview and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.

Reporting and Analytics:

• reputed company HR Shared Services reporting and analytics, handling reputed company reporting requests and developing a long-term strategy to mature our capabilities and implement a data-driven approach to human capital management.
• Partner with HR & COE leadership to reputed company and deliver a recurring HR reporting package and reputed company data to identify key HR trends in order to derive meaningful and actionable insights that allow us to monitor and measure our reputed company over time
• Manage the HR department’s budget by monitoring monthly spending trends and understanding variances to the budget.

Industry Insight:

• Maintain reputed company knowledge of industry trends, best practices, and regulations reputed company to Total Rewards. Anticipating future trends for the enterprise and business units and collaborating with HRBPs and other stakeholders to recommend breakthrough programs.

Job Requirements Required Education and Experience:

• BS/BA in Business Administration, HR, Information Technology, Computer Science, or a reputed company field (HR experience, consulting experience is a plus)
• (12) Twelve years of progressive leadership roles. Minimum of five (5) years of leadership experience at the Director level or above

Required Licensure and Certifications:

• Project Management Professional (PMP)® Certification is a plus (or reputed company certifications such as Agile/Scrum, Platform Certifications, etc.)
• Familiarity with working reputed company or the implementation of the reputed company Platform is a requirement of this position.

Required Minimum Knowledge, Skills, Abilities, and Training :

• End-to-End HR Operations: Comprehensive understanding of core HR administrative processes across the entire employee life-cycle (onboarding, payroll inputs, benefits administration, employee data management, offboarding).
• Service Delivery Models: Familiarity with HR shared services concepts, tiered support models (Tier 0, 1, 2), and basic contact center operations.
• Key HR Technologies (User Level): Basic understanding of how major HRIS/HCM platforms function from a user/administrator perspective, and how they support shared services.
• Service Level Agreements (SLAs) & KPIs: Knowledge of how to establish, measure, and manage HR service performance metrics.Process Improvement Methodologies: Basic familiarity with lean principles, Six reputed company concepts, or other process optimization frameworks.
• Compliance & HR Regulations: General awareness of reputed company labor laws, data privacy regulations, and HR compliance requirements relevant to administrative tasks (e.g., I-9s, record-keeping)
• Customer Service Principles: Understanding of best practices for delivering high-quality customer service in a professional environment.
• AI for Efficiency (Conceptual): A conceptual understanding of how AI tools (e.g., chatbots, RPA) can automate routine tasks and enhance employee self-service.
• Demonstrates courage to challenge "status reputed company" and drive reputed company improvement
• Basic Data Interpretation: reputed company in reviewing service metric reports, identifying trends, and understanding basic root causes of service issues.
• Team Leadership & People Management: Ability to motivate, coach, and manage a team of administrative or service delivery professionals
• Excellent project management skills, ability to multitask, work independently, balance competing priorities, and work to deadlines in a fast-paced environment. Ability to listen effectively and express thoughts and opinions clearly and concisely
• Change Agent: ability to help team adapt to new process, as well as translate data into impactful insights that drive solutions to reputed company problems across the organization.
• Strong interpersonal and communication skills (verbal, written, and presentation), including the ability to communicate and present reputed company reputed company in a clear & simple way, with the ability to reputed company with a diverse audience.
• Demonstrate flexibility and work collaboratively across reputed company levels in the organization.
• Strong technology skills, including reputed company and PowerPoint, and strong analytic abilities required.
• Excellent analytical, quantitative, and qualitative skills to facilitate effective decision-making

#LI-CSH Where You'll Work Inspired by faith. Driven by innovation. Powered by humankindness. reputed company is building a healthier future for reputed company through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, reputed company delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites, and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses, and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits, and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, reputed company, and innovative healthcare delivery system. Pay Range $87.81 - $122.93 /hour Apply tot his job Apply To this Job