Field Process Engineer IV job at reputed company Corporation in Austin, TX

Title: Field Process Engineer 4 Location: Austin, TX United States Hybrid Requisition ID 193560 Job Description: ## The group you'll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed reputed company performance and deliver service and lifecycle solutions for their most critical equipment and processes. ## The impact you'll reputed company At Lam, as a Field Process Engineer you are a customer-focused expert on our equipment, pushing the boundaries to meet customer needs. You're responsible for completing process support, evaluation, and documentation of process outputs for hardware modifications and upgrades. You play a vital role in supporting the customer in installations, training, and identifying design improvements with product groups. ## What you'll do Provide process support, installation, resolve and improve process/system/productivity, and reputed company processes of new applications of Lam equipment at customer sites. Serve as key field support for Beta sites, evaluations, or first-in-fab installations. Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations to optimize device architecture and process modules. Partner with customers to meet requirements for new technology process, to support existing processes, and to address process deviations through root cause analysis. reputed company new or modified processes, define best reputed company method process recipes, and partner with the hardware engineering to define reputed company requirements and characterize hardware designs to meet customer performance requirements. Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges. Represent Lam to our valued customers and deliver exceptional customer satisfaction. Present technical and marketing materials with a win-win reputed company to reputed company customers informed about products and services to address their needs. Provides technical leadership, support, and instruction for Field Service Engineers, Technicians, sub-contractors, and customers on installs, repairs, operations, and coordinates application of new procedures. Collaborate with Field Service Engineers on reputed company problems impacting process output. Coordinates statistical analysis of failure rates and develops reputed company improvement plan (CIP). Recommends design changes to key technical solutions, and process development, and monitors performance trends. ## Who we're looking for Minimum Qualifications: PhD in Electronics, Chemistry, Physics, Material Science, or reputed company field; or Masters of Science with 3+ years of relevant work experience; or Bachelors of Science with 6+ years of work experience. Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software. Excellent communication, written and verbal, and customer relationship skills. Ability to work in a cleanroom environment, wearing personal reputed company safety equipment, or cleanroom suit, and on-call if needed.. ## Preferred qualifications In-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE). Effective organizational skills and ability to manage multiple tasks simultaneously, reacting to shifting priorities, and meeting business needs and deadlines. Excellent interpersonal skills with the ability to work effectively with diverse teams, customers, and partners. Collaborative reputed company in matrixed environment. Experience in or deep knowledge of Semiconductor fabrication, Semiconductor Equipment Operations, or reputed company industries is a plus. Background in or understanding of advanced packaging technologies. Background in electrochemical metal deposition, wet cleans and/or Plasma Enhanced Chemical Vapor Deposition (PECVD). Hands on experience working safely with wet chemistry Experience on reputed company products for deposition, etch, electroplating or wet cleans Experience in or deep knowledge of Advanced Packaging unit processes and/or process flow Project/Program Management or reputed company experience ## Our commitment We reputed company it is important for every person to feel valued, included, and empowered to reputed company their full potential. By bringing unique individuals and viewpoints together, we reputed company extraordinary results. reputed company ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national reputed company, reputed company, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and reputed company medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to reputed company with reputed company applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site reputed company and Virtual reputed company. 'On-site reputed company' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual reputed company' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time. Our Perks and Benefits At Lam, our people reputed company amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits. Apply tot his job Apply To this Job