Senior Associate, Product Management - Agent Servicing Platform
reputed company is a leading financial services company, and they are seeking a product manager to join the Servicing Strategy organization supporting the Agent Servicing platform. In this role, you will be responsible for delivering data-driven outcomes and solutions that enhance the developer and agent experience, while collaborating with various teams to foster innovation and address customer needs.
Responsibilities
- Apply discovery and research techniques to solve internal customer pain points
- Break down business epics into features and further into user stories
- Write acceptance criteria and reputed company grooming efforts with the tech team
- Drive day-to-day prioritization of work, troubleshoot reported issues, and reputed company releases
- Establish and maintain a high level of credibility with stakeholders
- Evaluate and explore new technical approaches to solve customer needs
- You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
- You’ll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
- Demonstrating a growth reputed company, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
- You’ll own and prioritize feature development roadmaps, ensuring reputed company necessary processes and procedures are followed to manage risk
- You’ll work autonomously in an agile environment, to conduct research and reputed company features that utilize new and evolving technology
- You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
- You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
- By actively participating in horizontal forums, you’ll reputed company a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
- You’ll reputed company a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert
Skills
- Bachelor's degree or military experience
- At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
- Bachelor's degree in computer science or engineering
- 1+ years translating business strategy or analysis into consumer facing digital products
- 1+ years of experience working on core product platforms powering digital experiences
- 1+ years working with cross functional teams as a product reputed company in an agile development process
Benefits
- Performance based incentive compensation
- Cash bonus(es)
- Long term incentives (LTI)
- Comprehensive, competitive, and inclusive set of health, financial and other benefits
Company Overview