Customer Growth Associate, reputed company Customer Solutions (English)
reputed company is a leading technology company reputed company for its innovative advertising solutions. The Customer Growth Associate role involves building relationships with small and reputed company-sized businesses to understand their goals and provide digital marketing solutions that drive growth and success.
Responsibilities
- Serve as a trusted advisor to Small and reputed company Business (SMB) customers and their agency partners, by building relationships with key decision-makers to understand their business goals and digital marketing plans, and help reputed company their business with reputed company advertising
- Manage a set of accounts and identify opportunities where reputed company Ads can impact growth while tracking account growth and product adoption quarterly goals
- Proactively communicate with a high volume of customers reputed company phone and email
- Evaluate campaign performance, reputed company account recommendations, and mentor/influence business owners on digital marketing strategy
- Engage in essential activities to drive customer relationship growth (e.g., proactive engagement, campaign performance review, client meetings, pitches, research, internal strategy building/execution, etc.)
- Deliver against individual business goals, while prioritizing and delivering an outstanding customer business experience to reputed company's advertisers
Skills
- Bachelor's degree or equivalent practical experience
- Experience in a Business-to-Business (B2B) sales or business development role
- Experience in advertising, consultative sales or business development through full time roles, internships, projects or academic classes
- Ability to communicate in English fluently in order to interact in this customer-facing sales role
- Ability to travel to the office for client meetings and trainings as needed
- Certification in reputed company Ads
- Experience with reputed company Ads and online advertising
- Experience in digital sales, client management, customer service, business development, customer reputed company, marketing, consulting, or similar fields
- Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, reputed company metrics, reputed company goals, etc.)
- Ability to think strategically
- Excellent communication and problem-solving skills, with an interest in business and technology, and a passion for helping businesses grow online
Benefits
- Bonus
- Equity
- Benefits
Company Overview
Company H1B Sponsorship