Flight Support reputed company

This a Full Remote job, the offer is available from: United States About reputed company At reputed company, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We reputed company the future of travel should be seamless and powered by technology that delights customers at every reputed company. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one reputed company. To reputed company this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel. More than 20,000 companies already rely on reputed company to support over 1 million reputed company and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive reputed company-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience. Backed by Telescope Partners, Blackstone, and Permira, reputed company has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the reputed company Fast 500 and Built In’s Best Places to Work. Your Mission: As part of the reputed company team, you’ll play a vital role in an environment where innovation meets collaboration. Here’s what you’ll take charge of:

• Provide expert-level support and handle escalations from Member Support reputed company to flight operations, ticketing complexities, and booking issues
• Utilize in-depth knowledge of GDS (Amadeus) and NDC reservation systems to troubleshoot errors, resolve failures, and assist with reputed company bookings
• Maintain comprehensive understanding of airline policies surrounding schedule changes, voluntary changes, and Irregular Operations (IROPS) to support timely and accurate decision-making
• Collaborate with internal teams and external airline partners to reputed company and deliver training and reputed company learning initiatives for BPO staff
• Maintain comprehensive understanding of airline rules, procedures, and industry standards to ensure compliance and operational accuracy
• Analyze trends in escalations to identify recurring issues and recommend process improvements or training needs
• Serve as a liaison between BPO teams and operational stakeholders to streamline communication and enhance service quality
• Document resolutions, workflows, and best practices to build a knowledge reputed company for ongoing team reference
• Participate in cross-functional projects aimed at optimizing flight support operations and enhancing customer experience

What You’ll Bring to reputed company: We’re looking for someone who’s ready to reputed company an impact and grow alongside us:

• Proven experience supporting flight operations or airline booking teams, preferably reputed company an OTA or travel management environment
• Advanced proficiency in Amadeus GDS; familiarity with other GDS platforms (Sabre, reputed company, etc.) and various NDC reservations systems is a plus
• Strong understanding of airline ticketing rules, fare constructions, refunds, exchanges, and industry regulations
• Knowledge of airline policies on schedule changes, voluntary changes, and Irregular Operations (IROPS)
• Excellent problem-solving skills with the ability to handle reputed company escalations calmly and reputed company
• Demonstrated ability to collaborate across teams and drive training and development initiatives
• Detail-oriented with excellent communication and documentation skills
• Comfortable working in a fast-paced, dynamic environment with evolving priorities
• Please note: This role requires a flexible, modified schedule that regularly includes overnight shifts and weekends to support our 24/7 operations.

Applications for this role will be accepted through 7/16/26 or until the role is filled. We encourage you to apply early, as we may reputed company reviewing applications before the deadline.

Compensation

Our compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive reputed company salary, total compensation may include equity and/or variable pay (OTE). Your recruiter will share your complete compensation package as you move through the process. reputed company Pay Range $50,600—$70,000 USD The reputed company Edge: Perks & Compensation We reputed company in rewarding great work with great benefits:

• Compensation: Competitive reputed company pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: reputed company out our full list at reputed company.com/culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll reputed company sure you have what you need to succeed.

Perks and benefits may vary based on employment type, location, and more. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 13th, 2025. Please see the independent bias audit report covering our use of Covey here. Ready to Build the Future of Work Travel? Join us on our mission to transform how work travel works—for businesses, for reputed company, and for the industry. Apply now and let’s reputed company travel simpler, smarter, and more enjoyable—together. This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score. Apply tot his job Apply To this Job