Implementation Consultant
Vertafore is a leading technology company advancing the insurance industry through innovative software solutions. The Implementation Consultant will act as a trusted advisor, managing software implementation projects, conducting training, and ensuring customer success while developing skills in project management and data conversion.
Responsibilities
- Become a subject matter expert with our products, methodology, and P&C business operations
- Work within and across teams implementing Vertafore products and delivering Professional Services
- Manage and execute the project from beginning to end and will act as the liaison between customer and internal teams
- Communicate project deliverables at all levels, and make sure items are executed on time, to budget, with high quality
- Execute data conversion tasks, author project deliverables, and provide application configuration consulting throughout the project lifecycle
- Manage multiple training engagements concurrently
- Conduct presentations and educational sessions
- Deliver both in-person and remote training sessions
- Partner with clients to ensure training events are well-planned from start to finish
- Provide complete and concise internal reporting for all engagements
- Commit to improve existing skills, and develop new skills on an ongoing basis
Skills
- Become a subject matter expert with our products, methodology, and P&C business operations
- Work within and across teams implementing Vertafore products and delivering Professional Services
- Manage and execute the project from beginning to end and will act as the liaison between customer and internal teams
- Communicate project deliverables at all levels, and make sure items are executed on time, to budget, with high quality
- Execute data conversion tasks, author project deliverables, and provide application configuration consulting throughout the project lifecycle
- Manage multiple training engagements concurrently
- Conduct presentations and educational sessions
- Deliver both in-person and remote training sessions
- Partner with clients to ensure training events are well-planned from start to finish
- Provide complete and concise internal reporting for all engagements
- Commit to improve existing skills, and develop new skills on an ongoing basis
- Eager for challenges that explore your full potential and want to develop market leading skills that will accelerate your career growth and progressions
- Passionate about continuously learning new technologies and skills
- Highly organized and have ability to manage projects including
- Proven ability communicating with the customer to ensure progress is being made and concerns are managed promptly
- Proven track record of building, developing and growing business relationships vital to the success of the project in person and remotely
- Ability to deliver onsite and remote consultative training for a wide variety of product capabilities, from agency management systems to content & workflows
- Thrive in a challenging environment, helping users adopt new technology that impacts every element of their day to day work
- Strong interpersonal skills with the proven ability to effectively engage and influence at all levels, and ability to effectively handle crucial conversations and manage conflict resolution
- Ability to effectively prioritize workload and tasks to meet deadlines
- Excellent presentation and communications skills, both written and verbal
- Outstanding time management skills
- Ability to be creative and innovative
- Flexible, easily adaptable to change
- Travel required up to 10% of the time
- Occasional lifting and/or moving up to 10 pounds
- Frequent repetitive hand and arm movements required to operate a computer
- Specific vision abilities required by this job include close vision (working on a computer, etc.)
- Frequent sitting and/or standing
Company Overview
Company H1B Sponsorship