IT Specialist
BrainStation is a global leader in digital skills training and workforce transformation. As an IT Specialist, you will manage level 1 support tickets, facilitate new hire hardware deployment, and assist in maintaining team and office productivity.
Responsibilities
- Maintain hardware inventory and manage device repairs
- Manage IT tickets in a timely manner to meet SLAs
- Research new technology and tools and share those findings with the team
- Communicate clearly and effectively with all members of our team
Skills
- Google Workspace admin experience required
- WiFi and Networking experience is required
- Ubiquiti/Meraki hardware and software experience is an asset
- IT System Administrator technical degree/background is an asset
- Experience with tools such as JIRA, Confluence
- Experience with the following platforms: MacOS, iOS, Android
- Experience with VMWare specifically Workspace One UEM, Kandji and FreshService inventory management
- Experience with SoC2/IT Audit processes
Benefits
- Comprehensive Health & Wellness Benefits Package
- Socials, Outings & Retreats
- Retirement Planning
- Parental Leave Program
- New Device Allowance
- Culture of Learning & Development
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
Company Overview
Company H1B Sponsorship