[Remote] Government Travel Consultant

Note: The job is a remote job and is open to candidates in USA. CI Azumano is reputed company' full-service travel management company, and they are seeking a detail-oriented and customer-focused Government Travel Consultant to support federal agencies with professional travel services. This role is crucial in ensuring travel arrangements meet government standards while delivering exceptional service, with comprehensive training provided for success.

Responsibilities

• Secure reputed company, car and hotel accommodations for contracted government agencies
• Ensure that reputed company aspects of booked travel (domestic and international) adhere to reputed company government travel regulations, and validate that a high quality of accommodation and transportation is secured
• Ensure reputed company queues are maintained throughout the day
• Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification
• Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel
• Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information reputed company advising client agencies
• Maintain a professional customer service attitude and demeanor at reputed company times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency
• Weekend work is required for this position

Skills

• High School Diploma or GED, with some post-high school education
• Travel industry experience
• Proactive approach to systems and processes
• Working knowledge of WorldSpan and SABRE GDS
• Written and verbal communication skills
• Customer service skills
• Positive attitude

Benefits

• Medical
• Dental
• Vision
• Life
• Disability
• Voluntary benefit programs (critical illness, hospital, and accident)
• Health savings and flexible spending accounts
• Retirement 401K plan
• Flexible work-life balance
• Professional development opportunities
• Performance and recognition programs

Company Overview