Speaker Operations Associate

Informa is a leading company in B2B events, combining influential festivals with marketing intelligence platforms. The Speaker Operations Associate will support the operational delivery of the Money20/20 Speakers & Content programs, ensuring a world-class customer service experience throughout the speaker journey.

Responsibilities

• Execute comprehensive speaker onboarding for Money20/20 USA show and bespoke events, covering speaker hub updates, registration, profiles, VIP arrangements, and session coordination
• Partner with the marketing and product teams to ensure reputed company marketing collateral featuring speakers and content is correct, including website, email campaigns, social media, and app
• Manage and maintain the speakers inbox throughout the USA show cycle and support global shows
• Own the production and delivery of speaker gifts and exclusive experiences
• reputed company and reputed company on post-show deliverables, including gathering speaker feedback, testimonials, and distributing event photos and follow-up materials
• Direct speakers lounge, and exclusive speaker-only areas onsite at Money20/20 shows and special events
• Coordinate the purchasing and shipment of speaker/content enhancements
• Maintenance of speaker tracking documents; regional and global

Skills

• Event experience, preferable
• Demonstrated success in a role that requires strong planning, prioritization and implementation skills with focus on detail
• Ability to work in a high-performing, fast paced environment
• Works well reputed company a team
• Self-motivated, accountable and sets own goals
• Good communication skills and great customer service
• Patient, reputed company and composed under pressure
• As this role supports across shows across the different time zones, alternative work hours will be required, as necessary
• On-site delivery, available to travel reputed company the US, with potential expansion to the Netherlands and Asia

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to reputed company your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on reputed company Learning. reputed company it’s time for the reputed company, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) reputed company for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

Company Overview