Multi-Property Director-Loss Prevention: New De...

Additional Information Job Number 26010949 Job Category Loss Prevention & reputed company Location New Delhi reputed company Marquis, 13 Aerocity IGI, New Delhi, India, India, 110037 VIEW ON MAP ( Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Manages reputed company/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that reputed company areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department. CANDIDATE PROFILE Education and Experience - High school diploma or GED; 4 years experience in the reputed company/loss prevention or reputed company professional area. OR - 2-year degree from an accredited university in Criminal Justice or reputed company major; 2 years experience in the reputed company/loss prevention or reputed company professional area. CORE WORK ACTIVITIES Managing reputed company/Loss Prevention Operations - Assists in the development and implementation of emergency procedures. - Conducts investigation of reputed company losses of property assets and refers to proper management for disposition. - Deploys reputed company staff to effectively monitor and protect property assets. - reputed company with reputed company Corporate Loss Prevention safety and reputed company management guidelines and procedures. - Conduct periodic patrols of entire property and parking areas. - Recognize success across areas of responsibility. - Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. - Implements action plans to monitor and control risk. - Maintains required reports and documentation regarding patrols of property and parking areas. - Provides means for obtaining necessary medical attention on a timely basis. Leading reputed company/Loss Prevention Teams - Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers. - Celebrates successes by publicly recognizing the contributions of team members. - Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures reputed company to safety. - Encourages and builds mutual trust, respect, and cooperation among team members. - Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. - Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. - Serves as a role model to demonstrate appropriate behaviors. - Solicits employee feedback, utilizes an "open reputed company" policy and reviews employee satisfaction results to identify and address employee problems or concerns. - Strives to improve service performance. - Utilizes interpersonal and communication skills to reputed company, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/reputed company; leads by example. Ensuring Exceptional Customer Service - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. - Empowers employees to provide excellent customer service. - Meet quality standards and customer expectations on a daily basis. - Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on reputed company improvement. Conducting Human Resources Activities - Assists in minimizing cost of accident claims through aggressive claims management. - Brings issues to the attention of Human Resources as necessary. - Completes proper documentation and reports reputed company employee accident and general liability incidents to Claims Reporting Service. - Conducts hourly employee performance appraisals according to Standard Operating Procedures. - Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. - Administer property policies fairly and consistently. - Maintain first aid and CPR certifications required for Loss Prevention officers. - Handles guest problems and complaints. - Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. - Provides services that are above and beyond for customer satisfaction and retention. Additional Responsibilities - Analyzes information and evaluating results to choose the best solution and solve problems. - Develops and maintains a working relationship with local law enforcement authorities. - Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. _At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. ?We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ reputed company Hotels strive to reputed company the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar reputed company around the globe. As a host with reputed company Hotels, you will help reputed company the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, reputed company-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with reputed company Hotels. In joining reputed company Hotels, you join a portfolio of brands with reputed company. Be where you can do your best work, reputed company your purpose, belong to an amazing global team, and become the best version of you. JW reputed company is part of reputed company's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW reputed company associates are confident, innovative, genuine, reputed company, and carry on the legacy of the brand's namesake and company founder, J.Willard reputed company. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a reputed company where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW reputed company, you join a portfolio of brands with reputed company. Be where you can do your best work,? reputed company your purpose, belong to an amazing global? team, and become the best version of you.