[Remote] Area Sales and Service Associate

Note: The job is a remote job and is open to candidates in USA. Medtronic is a leader in medical technology and healthcare solutions, seeking a committed professional for the Area Sales and Service Associate role. This position involves providing sales and technical support in Cardiac Rhythm Management, with a focus on training and development in the medical sales field.

Responsibilities

• Complete clinical/technical training Represents Medtronic during surgeries and implants of products to provide troubleshooting and other technical assistance. Provides technical support with device reprogramming, follow-ups and trouble-shooting in hospitals and clinics. Provides on call support as needed for surgeries, device reprogramming, troubleshooting, follow-up enrollments, etc. on evenings and weekends
• Educates physicians and allied healthcare professionals on technical matters relating to our products and therapies Provides training and resources for allied healthcare professionals to enable them to conduct training for their personnel ("train the trainer")
• Completes sales training process During/following cases: Completes necessary documentation (e.g., implant registration, salesforce.com, mStar) and phone calls (customer service). Updates sales representatives concerning cases. Immediately notifies representatives regarding issues or problems requiring follow-up. Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service and support. Manages inventories (consignment, trunk and district office, loaner products) and provides support with rotation and delivery to optimize customer service and efficiency. Promotes Carelink enrollments at time of implants. Requests and obtains purchase orders after implants per district guidelines. Conducts regular unsolicited calls to hospitals or clinics. Maintains current knowledge regarding Medtronic therapies, programs, products, services and competitive products. Maintains open, effective communication with all Medtronic personnel and customers
• Sales responsibilities for specified accounts per District Manager assignment Performs other related duties as assigned

Skills

• Bachelor's degree
• 0-3 years of sales experience
• Valid driver's license
• Active vehicle insurance policy
• Willingness to relocate for training and after the completion of the three-year training period
• Ability to travel extensively with ease (approx. 10% of time)
• Must be able to drive approximately 80% of the time within assigned territory
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required
• B.A./B.S. Degree in nursing, cardiovascular, life sciences, engineering or technical discipline
• Work experience in technical field, engineering, hospital/clinic or sales
• Proven track record with technical or sales assignments
• Ability to work with many different customers from varying backgrounds

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

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