Urgently Need Customs Brokerage and Compliance Manager (remote) in New York
Job title: Customs Brokerage and Compliance Manager (remote)
Company: CargoTrans Inc.
Job description: Briefly about us:
CargoTrans is a boutique third-party logistics provider that is committed to making the world smaller by improving supply chain efficiencies and breaking down barriers between all stakeholders. Our clients enjoy a custom, tech-enabled supply chain solution, supported by close partnerships with the best humans in the business, like you!
At CargoTrans, we take pride in our culture which is inclusive, high-energy, positive, and collaborative. We focus on training and mentorship opportunities in order to grow and elevate our people. We love to promote from within and empower team members to take control of their careers.
Overview of the role:
Customs Brokerage & Compliance Manager at CargoTrans will oversee the import and brokerage operations to ensure profitability. This individual will oversee a great team of brokerage professionals and will lend their expertise to further develop them.
The Day to Day
- Adhere to, train and advise team in areas of Customs Brokerage Regulations.
- Monitor team performance against company standards and department goals; regular audit of shipment documents and accounting.
- Monitor problem files and implement corrective action when needed.
- Issue work instructions (SOPs) to team members to ensure timely and orderly file flow including release, billing, and auditing.
- Evaluate processes and improve where necessary to increase efficiencies and improve performance.
- Monitor staff training needs; identify and develop training objectives.
- ACH Preparation-audit all ACH payments / authorize for payment to CBP.
- Conduct regular staff meetings; communicate department goals, expectations, and recognitions.
- Daily follow-up on documentation discrepancy issues.
- Escalate any unresolved issues or risks before they materially impact CargoTrans.
- Collaborate with other departments to deliver high level of service to customers.
- Train and assist other members of the team with filing ISF, filing entries, use of CW and CBP/OGA inquiries as applied toward entries.
- Educate customers about U.S. Customs and Other Government Agency (OGA) requirements.
- Perform other duties as assigned.
- Licensed Customs House Broker.
- Proven analytical and problem solving skills.
- Excellent communication skills, both verbal and written.
- Understanding of freight forwarding, customs entries, and industry knowledge.
- Excellent team-building, development and leadership skills.
- Good planning and organization skills; ability to multitask and be a self-starter working with minimal oversight.
- Ability to work with demanding deadlines in a high-pressure environment.
- Advanced understanding of USHTS and Customs Regulations.
- Has experience with CBP and OGA clearances for all commodities handled by the CHB department.
- Advanced knowledge of CargoWise CBP reports and the ability to use CargoWise to organize workload and maximize efficiency.
- Bachelors Degree / Minimum of 5 years experience as an Entry Writer and people manager.
- A truly inclusive culture where all are welcome, and your voice is heard.
- Remote-first flexible work environment where work-life balance is respected.
- Attractive total compensation package, including time off and benefits options
- Meaningful employee perks:
- Paid day off on Your Birthday (because youre a big deal!)
- Paid day off to Volunteer (because as an organization we love to give back)
- Anniversary recognitions, including paid sabbaticals
- Learning & Development opportunities
- Tuition assistance
- Remote work stipend
- and more!