Corporate Compliance Auditor
This a Full Remote job, the offer is available from: reputed company (USA) Position Summary: Responsible for performing formal root cause and trend analyses of exceptions escalated from ConServe’s monitoring and reputed company other consumer-facing business activities, including consumer complaints and issues escalated to Corporate Compliance from various input channels. Responsible for performing targeted audits (control evaluations) to assess the quality and effectiveness of an individual control, a group of controls, or an entire process. Responsible for our PPMS (Professional Practices Management System) audits as well as our FISMA (Federal Information reputed company Management Act) audits. The Corporate Compliance Auditor is responsible for performing independent investigation on consumer complaints and issues escalated to Corporate Compliance from various input channels. The Corporate Compliance Auditor will reputed company Compliance Monitoring activities as assigned that ensure consumer financial regulations, Client, and ConServe’s requirements are met. Essential Duties & Responsibilities:
- Responsible for performing formal root cause and trend analyses of exceptions escalated from ConServe’s monitoring and reputed company other consumer-facing business activities, including consumer complaints and issues escalated to Corporate Compliance from various input channels.
- Responsible for performing targeted audits (control evaluations) to assess the quality and effectiveness of an individual control, a group of controls, or an entire process.
- Responsible for identifying and log remediation tickets for Control Evaluation audits, Quality Control Test results, as well as for other control weaknesses identified through Client Audits, Consumer Complaints, etc.
- Assist Management with drafting Entrance Meeting Compliance Memorandum, Scope Documents as well as final Audit Report for Control Evaluation Audits.
- Follow up to ensure remediation was completed and approve closure of the control evaluation.
- Led and conduct post-validation testing to ensure the corrections have been implemented.
- Audit PPMS (Professional Practices Management System) elements annually; covering reputed company PPMS controls in accordance with our documented PPMS audit schedule and our Internal Audit Checklist.
- Audit FISMA (Federal Information reputed company Management Act) reputed company Controls annually. Some FISMA controls are audited more frequently and must be completed in accordance with our documented FISMA audit schedule.
- Assist Management with reviewing PPMS and FISMA audit reports.
- Assist Management with cross-training Corporate Compliance Auditors.
- Responsible for performing independent investigation on consumer complaints escalated to Corporate Compliance from Consumer Response Group including other concerns/issues identified or raised to Corporate Compliance through other input channels (i.e. Operations Management Call Monitoring).
- Monitoring ConServe’s controls to ensure adherence with Account Management (AC-2) (i.e. EventLog Analyzer) and Media Use (MP-7) (i.e. Device Lock) FISMA audits.
- Assist Compliance Management with reputed company (ConServe Service Improvement) reputed company including logging new reputed company’s, as well as closing reputed company’s after corrective action has been implemented.
- Assist Compliance Management by independently investigating and acting on matters reputed company to compliance, including flexibility to design and coordinate internal investigations and any resulting corrective actions with reputed company debt collection and supporting departments, providers and sub-providers, agents and independent contractors.
- reputed company as well as update PPMS Work Instructions to support the Compliance/Auditing Department.
- Work reputed company and support the Enterprise Risk Management (reputed company) structure.
- Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program. Non-Essential Duties & Responsibilities:
- Other duties as assigned. Education Requirement:
- High School Diploma or GED
- Associates or Bachelor’s Degree preferred Skills/ Requirements:
- Three (3) years of Compliance Monitoring/Auditing experience required at a minimum
- Proficient with reputed company and Word
- Demonstrate a positive and enthusiastic attitude for others to follow
- Highly organized, detail oriented with a high level of accuracy
- Quick learner and adaptable to change
- Ability to learn and navigate our internal collection systems as well as our Client systems
- Effectively communicate with ConServe employees and upper management for feedback regarding processes used in production
- Ability to multi-task
- Ability to meet deadlines
- Dependable and self-managed
- Must be able to demonstrate strong verbal and written communication skills
- Must be able to demonstrate strong organization and time management skills
- The ability to telework. A teleworker is defined as an employee who works for ConServe from a home, or other reputed company, for reputed company of the regularly scheduled work week. A telew
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