Account Manager, Senior

General information

Country Poland City Remote Location Job ID 47721 Department Sales

Description & Requirements

Infor is seeking a dynamic and results-driven Account Manager (individual contributor) to drive the adoption of Infor ERP solutions and innovations, including AI technology, Robotic Process Automation (RPA), Data Analytics, and Process Automation, within Poland. This role is pivotal to our SaaS business strategy, focusing on delivering measurable business value to customers while working cross-functionally within Infor's organization and leveraging partner ecosystems when needed.

The Account Manager will own the entire sales process, from pipeline generation to deal closure, ensuring strict adherence to Infor methodologies and tools, including MEDDPICC and Salesforce.

A Day in The Life Typically Includes

Achieve Sales Targets

• Develop and execute a strategic sales plan to meet and exceed sales targets for Infor ERP solutions.
• Identify new business opportunities and generate leads through proactive prospecting and networking.

Direct and Partner Sales

• Manage both direct sales to customers and collaborate with channel partners to maximize revenue opportunities.
• Build and maintain strong relationships with partners to drive joint sales initiatives.

Territory and Account Ownership

• Representing Infor Cloud, complete solutions on the Polish market. 
• Take ownership of a designated territory, developing a deep understanding of the market and customer needs.
• Manage and nurture existing customer accounts, ensuring high levels of customer satisfaction and retention.

Full Account Management

• Provide end-to-end account management, from initial contact through to successful implementation and ongoing support.
• Act as the primary point of contact for customers, addressing inquiries and ensuring a seamless customer experience.

Product Knowledge

• Stay current on industry trends and product developments related to Infor ERP solutions.
• Demonstrate in-depth knowledge of the Infor ERP product suite and its value propositions.

Collaboration

• Work closely with internal teams, including pre-sales, implementation, and support, to ensure customer success and satisfaction.
• Collaborate with marketing teams to develop and implement effective sales campaigns.

Qualifications and Skills

• Familiarity with sales processes and methodologies, especially in a direct and partner-driven sales environment.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships.
• Strong negotiation and closing skills, with a focus on achieving and exceeding sales targets.
• Ability to work independently and collaboratively within a team.
• Proven track record of successful sales in the ERP software industry, with experience in Infor ERP preferred
• Knowledge of IFS, QAD or SAP ERP systems is as plus.
• Experience of helping customers on their Cloud journey.

Education and Experience

• Bachelor’s degree in Business, Sales, or a related field is preferred but not essential.
• Proven, solid experience in enterprise software sales, with a focus on ERP solutions.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here.