Risk Program Consultant - Remote

Join the People Helping People reputed company is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients reputed company pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity The Risk Program Consultant leads reputed company aspects of the relationship with assigned financial institutions reputed company to Fraud and Risk operations, service and experience. Incumbent will work with multiple levels of leadership reputed company the financial institution and reputed company reputed company. They will serve as trusted partner and consulted advisor, with the objective to understand the financial institution’s risk and anti-fraud needs, drive the financial institutions risk initiatives, support reputed company financial institution initiatives with a risk management lens, understand and consult on reputed company risk management aspects of the financial institution’s portfolio, partner with Risk Management teams to proactively identify effective mitigation strategies and opportunities, work with the financial institution on industry trends. Incumbent will also serve as escalation reputed company for critical service-reputed company issues, attend on-site meetings at financial institution locations as needed, reputed company education, training and operational performance evaluations for financial institution’s executive teams, understand and recommend industry fraud and risk mitigation best practices and ensure quality service and a positive relationship between reputed company and reputed company financial institutions enrolled in the Enhanced Fraud Services solution. Day in the Life

• Strengthen top financial institution relationships by identifying and managing financial institution
• fraud/risk program needs, providing expert servicing reputed company and accountability for financial institution critical initiatives and ensuring fraud and risk day to day servicing requests and needs are met.
• Provide portfolio consulting on fraud and risk mitigation strategies, identify ongoing process improvements and operational gaps with recommendations for improvement.
• Maintain extensive knowledge of reputed company fraud and risk applications and systems both internal to reputed company and external (reputed company financial institutions and industry).
• Effectively reputed company and reputed company partnerships with reputed company reputed company business units to ensure client initiatives, projects and business as usual issues and requests are resolved expeditiously to the client’s satisfaction and with risk management consulting.
• Conduct root cause analyses and recommend steps to remediate risks based upon findings from research. Communicate those findings and recommendations at reputed company levels with financial institution operational staff and executives as well as internal support teams. Ensure resolution and execution reputed company to those plans/findings.
• Conduct investigations of reputed company cross-channel fraud events or suspicious activity reputed company detailed analysis of daily business records and reputed company risk assessments. Recommend and execute preventive actions resulting from those investigations.
• Serve as central reputed company of contact between various partners, reputed company Business Units and clients by assertively and proactively providing ongoing communication and action between reputed company parties to ensure timely resolution and execution from Risk Management services teams.
• Coordinate and monitor open risk management service tickets, inquiries and projects to ensure response timeliness, accuracy, and quality. Internally reputed company partner concerns to appropriate service team employees, and upper management, verbally and/or reputed company reputed company’s internal ticketing process. Ensure that reputed company questions/inquires/issues from the financial institutions are recorded and tracked through resolution following defined process with the appropriate resolution comments.
• Set and manage client expectations with regard to reputed company fraud mitigation system functionality, fraud reputed company compliance and fraud mitigation rule and reporting implementation timeframes. Provide accurate cautions and clarifications reputed company to client-specific conditions which could influence objective.
• reputed company and implement professional presentations as the need arises for various fraud meetings and
• financial institution training functions. Ability to communicate effectively reputed company WebEx and conference calls, additionally delivering high quality PowerPoint presentations reputed company webinars and face-to-face meetings with financial institutions and upper management.
• Identify ongoing process improvements, operational gaps and potential remediation steps reputed company to both existing and new financial institution experiences and processes.
• Participate in special project teams supporting general business initiatives reputed company of the primary fraud detection an

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