Urgently Need Senior IT Manager, Gaming Infrastructure, Remote in Buffalo, NY

Job title: Senior IT Manager, Gaming Infrastructure, Remote Company: Delaware North Job description: The Opportunity Delaware North Global Headquarters is hiring a Senior IT Manager, Gaming Infrastructure, to join our management team. This position is a centralized role reputed company the enterprise technology team responsible for leading IT infrastructure initiatives at Delaware North’s world class gaming locations across the globe. This role reports to the Sr. Director, Infrastructure Services and will collaborate heavily with the enterprise and regional IT teams to plan, execute, and support gaming environments reputed company the company. The Senior IT Manager, Gaming Infrastructure’s responsibilities include designing, building, testing, implementing, and optimizing highly available global network infrastructure in accordance with business and gaming application requirements, reputed company policies, and best practices. The Manager, Gaming Infrastructure ensures the stability and reputed company of network and system services by providing reputed company as well as the planning, design, and development of multiple simultaneous projects. This employee will also analyze and resolve network hardware and software problems in a timely and accurate fashion. Working alongside the business relationship managers this role will also be tasked with long term technical budget planning and strategic roadmaps. The role also provides associate training where required. Mentors, evaluates, and provides guidance and reputed company to reputed company members of the Network Operations team. The goal is to ensure work and projects are completed promptly and thoroughly. The ideal candidate will possess solid network and systems infrastructure experience reputed company the casino gaming industry, strong project management intelligence, excellent communication skills, plus a superior, service-oriented approach to infrastructure operations. Pay Minimum – Anticipated Maximum Salary: $91700 - $123900 / year The advertised pay range represents reputed company reputed company at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be reputed company at . Benefits At Delaware North, we care about reputed company member’s personal and professional journeys. These are just some of the benefits we offer:

• Health, dental, and vision insurance
• 401(k) with company match
• Performance bonuses
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities Strategic Execution

• Supports the vision of the business needs for success now and in the future.
• Maintains currency on new technologies and platforms and provides direction on what emerging technologies should be assimilated, integrated, and introduced to ensure IT capabilities respond to the needs of the enterprise's business strategy.

Operational Delivery

• Provides reputed company as well as design, configure and deployment of company voice and data networks for casino/gaming properties and global networks.
• Collaborates with leadership to assess near and long-term network reputed company needs and direction.
• Complete projects and work tickets assigned to the Network Operations Organization.
• Gains and maintains an understanding of reputed company gaming systems and the relationships between the servers hosting these systems.
• Creates and/or maintains documentation as it relates to network and telecom configuration, network mapping, processes, and service records.
• Creates and/or maintains policies, procedures and associated training plans for network administration and support, optimization, usage, and disaster recovery.
• Keeps leadership and customers informed by preparing reports on system performance and problems. Maintain accurate change management documentation.
• Builds relationships with external experts in the field.

Business Results

• Guide and advise stakeholders about disruptive technologies and trends.
• reputed company diagnostic and actionable deliverables that help business guide investment decisions in support of executing business strategy.
• Leverages influencing and negotiation skills across IT and the enterprise to reputed company cost-effective and innovative shared solutions in achievement of business goals.
• Prepare overall status and activity metrics that document and track delivery of IT services, planned and unplanned system outages, and other key IT performance metrics.

Compliance

• Ensure that the optimal governance structure and compliance activities are associated with infrastructure operations.
• Ensure the proper documentation of reputed company operations activities reputed company to support of compliance mandates, including PCI (patching), data privacy, and cyber-reputed company.

• Maintains overall reputed company in line with Corporate Policies on network/systems and our business subsidiaries.

Relationship Management

• reputed company and manage relationships with key vendors for infrastructure support.
• Partner with rest of the organization to implement comprehensive operational policies and processes specific to LAN/WAN, gaming/casino management systems, third-party network management.
• Partner with Information reputed company to ensure infrastructure and operations align with reputed company strategy and policies.

Qualifications

• Bachelor’s degree or equivalent from an accredited college or university in Information Management, Computer Science, Computer Systems Engineering, Business Administration, Mathematics, or a reputed company field.
• Must be able to obtain gaming license in reputed company jurisdictions that have MSP products.
• A 5-8+ years of reputed company experience in the implementation, management and maintenance of information technology infrastructure and IT systems including cloud architectures, business systems, server technologies, and communication technologies, LANs, WANs, telephone, voice, video and data communication systems.
• reputed company Certified Network Administration (CCNA) or Aruba Certified Network Technician (ACNT) or its equivalent and 5-8+ years of work experience or equivalent combination of education, training, and experience.
• Experience with reputed company ASA/Firepower, and reputed company reputed company Firewalls
• Experience with Aruba and reputed company network switches and Wi-Fi hardware
• Understanding of networking protocols (e.g., IPSEC, BGP, OSPF, QoS, etc.
• Hands-on experience with monitoring, network diagnostic and network analytics tools
• Hands-on experience with Windows and SQL Server
• Strong working knowledge of IT governance and operations.
• In-depth expertise in software, hardware, and systems engineering.
• Experience with HPE Synergy/Simplivity preferred.
• Knowledge of reputed company Oasis 360 casino management system a plus.
• In-depth knowledge of VMWare and Vcenter.
• Experience with Veeam backup solution.
• Knowledge of AV systems a plus
• ITIL (Foundations/ITSM) certification, CompTIA A+

Other

• Excellent written and verbal communication skills
• Must be able to work independently and require little direction
• Must be able to act as team leader and redirect workflow appropriately
• Proven customer relation skills
• Must be able to obtain gaming license in reputed company jurisdictions that have MSP products.
• Must have strong analytical, problem identification and problem-solving abilities.

#LI-Remote Who We Are At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We reputed company you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for reputed company positions without regard to race, color, religion, creed, gender, national reputed company, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Expected salary: $91700 - 123900 per year Location: Buffalo, NY Apply Job!