Business Consultant / Airline & MRO / Americas

About the position Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of modern airlines. To strengthen our position at the forefront of this global market, we are looking for dedicated employees who would like to work in a fascinating international environment with more than 200 customers worldwide. To strengthen our leading market position, we are looking for dedicated employees to join a fascinating international work environment. Swiss-AS's Business Consultants are considered as highly skilled professionals bringing the best combination of the latest AMOS functional knowledge, industry expertise and practical business experience to increase our customer's process value chain. Our top 3 selection criteria: Practical aviation industry experience with aircraft maintenance processes and their relevant regulations. Excellent interpersonal and presentation skills. Experience of aircraft maintenance systems, ideally the AMOS software. This is the environment where your meaningful work impacts our customers, our communities and everyone who experiences AMOS. You develop technical skills, increase your knowledge about aviation and new technologies, meet different cultures, and always be yourself. Your work significantly impacts people's lives, technically and as human beings, and contributes to the formation of our future. In addition, you can be part of a fantastic multicultural and international team with a family spirit. We love to travel, laugh, work, be creative, play sports, and, last but not least, do our best work together.

Responsibilities

• Provide customers with AMOS system configuration & process analysis in the airline & MRO's Technical Operations domain.
• Main topics: Airworthiness Engineering, Mid-/Short-term Planning, Line & Base Maintenance, Supply Chain, Mechanic Mobility & Paperless Records.
• Identify & address customers processes & digital improvements to optimize AMOS usage and adoption based on industry and regulatory requirements.
• Deliver professional product demonstrations, technical presentations and executive workshops, clearly articulating customer value.
• Represent Swiss‑AS and the Lufthansa Group at customer meetings, conferences, and industry events across North, Central, and South America.
• Host process assessment workshops with customers and document consulting recommendations and project plans.
• Project Manage a customer's AMOS system implementation project and/or customer's digital adoption initiatives.
• Share expert knowledge with colleagues and actively participate in the continuous product lifecycle of the AMOS software.

Requirements

• Minimum two years of practical aviation industry experience with knowledge of aircraft maintenance processes and their relevant regulations.
• Process mapping design and value assessment (Value-Chain, Lean, BPMN).
• Digital skills (software configuration, mobility, API integrations, data) enable you to guide our customer's Technical Operations digitalization through mobility, paperless, e-signature, and ecosystem integration.
• Dynamic thinking along with ability to simplify and convey complex scenarios and processes.
• Strong project management expertise, especially in scheduling, scoping and stakeholder analysis.
• Good knowledge of aircraft maintenance software systems, ideally the AMOS software.
• Excellent interpersonal and presentation skills enable you to host workshops and lead customer meetings confidently.
• Enjoy teamwork and collaboration with direct and transparent communication.
• Ability to structure, simplify, and communicate complex technical and operational topics clearly.
• Analytical mindset combined with a pragmatic, solution‑oriented approach.
• Capacity to autonomously handle complex and changing project conditions.
• Fluent in English, and other languages are an asset (especially Spanish or Portuguese).
• Willingness to travel. (services can be provided onsite to customers and/or offsite via web sessions).
• University Degree (Bachelor or Master) in related business area. (or equivalent).
• Project Management certification (PMP certification) and/or practical experience
• Full working authorization to work in the USA

Nice-to-haves

• other languages are an asset (especially Spanish or Portuguese).

Benefits

• Working in an open and cooperative environment with a motivated and friendly team
• Hybrid work model
• Flight and travel discount
• Excellent working conditions in pleasant surroundings
• Good professional and personal development opportunities
• Highly appealing pension fund scheme/retirement savings plan
• An international work environment with people from around the globe

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