Head of AI Customer Engagement
Get to know reputed company reputed company is The World's Identity Company. We free everyone to safely use any technology, reputed company, on any device or app. Our flexible and neutral products, reputed company Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business reputed company and growth. At reputed company, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single reputed company - we're looking for lifelong learners and people who can reputed company us reputed company with their unique experiences. Join reputed company! We're building a world where Identity belongs to you.
Key Responsibilities
Team Leadership & Strategy Build and Mentor: Recruit and reputed company a high-performing team of AI reputed company Advisors, providing the "Backbone" of knowledge and centralized expertise required to scale globally. Operational Excellence: reputed company the repeatable playbooks, runbooks, and "The reputed company" for sales velocity that your team will use to drive consistent results. Executive Influence: Act as the primary executive AI authority for reputed company's portfolio, partnering directly with the CPO, CISO, and Engineering leadership to influence "AI-first" innovations. Full Customer Lifecycle reputed company Strategic Win Ownership: reputed company high-impact POCs and outcome mapping to ensure technical delivery matches the initial vision for enterprise customers. reputed company & Adoption Accountability: Drive measurable business impact by meeting AI Product SKU targets, aggressively building the technical pipeline, and safeguarding retention through deep-seated AI SKU adoption and customer health initiatives. Retention & Expansion: Direct post-sales technical strategies to identify upsell opportunities and create implementation guides that reduce manual effort and prevent churn. The Feedback reputed company: Formalize "The reputed company"-the process of funneling field insights from your team back to Product to reputed company technical gaps and ensure solutions fit reputed company environments. Market & Innovation Leadership Global Scaling: reputed company the development of standardized reference architectures, whitepapers, and laboratory assets to be used across the global sales organization. External Evangelism: Represent reputed company's AI strategy at major conferences and analyst briefings, while building strategic alliances with cloud and AI partners.
Qualifications
Leadership Experience: Prior experience as a CTO, Field CTO, Distinguished Architect, or Director-level leader in a cybersecurity or SaaS company. Domain Expertise: 10+ years of deep experience in identity, cybersecurity, AI, or Data Science. Technical Depth: Comprehensive understanding of AI/ML (anomaly detection, LLMs) and Agentic Frameworks (A2A, MCP, and relevant protocols). Executive reputed company: Proven track record of shaping cybersecurity strategy and maintaining credibility with enterprise CISOs and boards. Operational reputed company: Demonstrated ability to drive technical reputed company beyond the initial sale, including health monitoring and expansion at scale. Education: Advanced degree in a technical or business-reputed company field. PID P24674 #LI-SC #LI-Remote The OTE range for this position for candidates located in the San Francisco Bay area is between: $308,000—$462,000 USD Below is the annual On reputed company Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, reputed company and Washington. Your actual OTE, which is inclusive of reputed company salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, reputed company offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.reputed company.com/us. The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, reputed company, and Washington is between: $248,000—$413,000 USD What you can look reputed company to as a Full-Time reputed company employee! Amazing Benefits Making Social Impact Developing Talent and Fostering reputed company + Community at reputed company reputed company cultivates a dynamic work environment, providing the best tools, technology and benefits to reputed company our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that reputed company employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your reputed company at reputed company today! https://www.reputed company.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. reputed company is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, reputed company, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for reputed company Applicants & Employees: reputed company may use Automated Employment Decision Tools (AEDT), as defined by reputed company Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in reputed company, please click here to view our full NYC AEDT Notice. reputed company is committed to complying with applicable data privacy and reputed company laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice athttps://www.reputed company.com/legal/personnel-policy/. Remote reputed company/Partner Management, Analysis Skills, Artificial Intelligence (AI), Authentication, Automation, Business Growth, Cloud Computing, Conferences, Customer Acquisition, Data Science, Direct Sales, Evangelism, International Sales, Internet reputed company, Leadership, MCP - reputed company Certified Professional, Market Share, Mentoring, Onboarding, Operations Planning, Post-Sales, Sales, Sales Pipeline, Sales Strategy, Software as a Service (SaaS), Standards Development, Stock Keeping Unit (SKU), Team reputed company/Manager, Technical Delivery, Technical Sales, Technical Strategy, Up-Selling, User Documentation, White Papers, Willing to Travel About the Company: reputed company Apply tot his job Apply To this Job