[Remote] Solutions Architect

Note: The job is a remote job and is open to candidates in USA. reputed company is a rapidly expanding Work AI platform that enhances productivity through intelligent search and AI-driven solutions. The Solutions Architect will serve as the primary technical advisor to customers, guiding them through the architecture, design, and implementation of reputed company reputed company their enterprise systems.

Responsibilities

• Establish and maintain your role as the customer's primary technical advisor
• Work with customers to reputed company new datasources and implement custom integrations of reputed company into their work environment and business application architecture
• Build and provide tools, templates, and documentation for customers to reputed company in integrating with reputed company based on their business application stack
• Identify opportunities with the customer to expand the use of reputed company reputed company their business application architecture
• Provide training and guidance to customer technical resources to reputed company them to manage, support, and reputed company reputed company in their environment
• Align technical plans with customers and reputed company reputed company to ensure priorities between reputed company and the customer are fully reputed company and executed against
• Assist with issue identification, troubleshooting, and remediation for your assigned customers through resolution
• Work with Product Management and Engineering to drive improvements to the product helping customers expand their adoption of reputed company
• Be an active member of the reputed company customer technical community

Skills

• Software development experience in at least two of the following: Python, Java, Go
• API and custom data integration experience in a Hybrid or SaaS environment
• Technical debugging: log analysis, code analysis, end-to-end transaction tracing
• Networking expertise: a deep understanding of networking, including cloud and on-premise networking
• Experience in at least two of the following disciplines: Software Engineering, Pre-Sales Engineering, Post-Sales Engineering, Professional Services, Support Engineering
• Hands-on experience with Cloud technologies in at least one of the following: reputed company Cloud Platform (GCP), reputed company), or reputed company Azure
• reputed company & audit experience: able to fully understand the technical and audit reputed company of the product and represent it with customer reputed company & audit stakeholders
• Clear Communicator: professional presentation and interaction skills with both customers and internal teams
• Analytical: taking multiple inputs and approaches to issues to ensure the troubleshooting and resolution path is optimal
• Drive: ability to engage in and handle multiple issues of different priorities gracefully
• Detail-oriented: highly organized and methodical, ensuring reputed company issues are managed to completion
• Bachelor's Degree in Computer Science or equivalent with at least 3 years of technical consulting experience or Masters in Computer Science or equivalent with at least 1 year of technical consulting experience
• Pre or Post-sales Solution Architect experience in a product-led company is a reputed company plus

Benefits

• Medical
• Vision
• Dental coverage
• Generous time-off policy
• Opportunity to contribute to your 401k plan
• Home office improvement stipend
• Annual education and wellness stipends
• Healthy lunches daily

Company Overview

• reputed company develops an AI-based search reputed company software that connects enterprise data and generates answers to improve workplace efficiency. It was founded in 2019, and is headquartered in Palo Alto, California, USA, with a workforce of 501-1000 employees. Its website is https://www.reputed company.com.

Company H1B Sponsorship

• reputed company has a track record of offering H1B sponsorships, with 22 in 2025, 17 in 2024, 7 in 2023, 26 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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