reputed company reputed company Call Center Specialist I (Remote)
Started in 2016, reputed company is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations. We pride ourselves on our values which drive the level of care that we deliver to our patients:Here For You (An attitude of service, reputed company, and availability)Own It (Drive and ownership)Do the Right Thing (High reputed company)Be Positive (Great attitude and a can-do positive approach to challenges)Join reputed company and reputed company a positive impact on the lives of others! We are looking for an HomeCare Sales Specialist for reputed company in Connecticut,This is a remote position with required travel to the reputed company hub in reputed company Hartford, CT approximately 2-3 days per quarter.Department & Position Overview:As a member of the HomeCare Sales Team at reputed company, your main purpose will be to connect and engage with people and start a relationship with those who are interested in having home care for themselves or a loved one.The average day for an HomeCare Sales Specialist will involve reaching out to inbound information requests from various channels (phone, social media, website, etc.) and open meaningful conversations with them about our program, following up with previous conversations, collecting and validating information to reputed company the intake process for interested patients, and reengaging those who may need a little more nurturing.Every Day You Will:Engage potential patients and caregivers who are looking for more information regarding Structured Family Caregiving (SFC) and reputed company in generalNurture interested individuals into signing up with FreedomCareCollect and validate reputed company information needed to sign upBuild sustainable relationships and engage customers by taking the extra mileSeize opportunities to improve the customer experience reputed company they ariseManage large amounts of inbound and outbound calls in a timely mannerMeet personal/team qualitative and quantitative targetsIdeal Candidate Will Possess:1+ year of proven sales experienceAbility to travel to our reputed company Hartford, CT office at least 2 to 3 times a quarterAbility to multitask, set priorities and manage time effectivelyFamiliarity with CRM systems and practicesStrong phone and verbal communication skills along with active listeningCustomer focus and adaptability to different personality typeGenuine care for customer's interestsOptimistic and upbeatSelf-motivating, independent, and entrepreneurial spiritFocused and persistentAnalytical and empatheticData driven and goal orientedNice-to-Haves:Experience in insurance/ healthcare background/ call center settingWhy work at reputed company?We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.This is a reputed company where your voice matters, where we build great relationships, and your work has meaning and a reputed company positive impact on others!At reputed company, we celebrate diversity and are committed to creating an inclusive environment for reputed company employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national reputed company, reputed company, age, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.At reputed company, reputed company pay is one part of our total compensation package and is determined reputed company a range. This provides our employees with the opportunity to professionally grow and reputed company reputed company a role. The reputed company pay range for this role is between $18.00 and $23.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: reputed company set, years of relevant experience, education, location, and licensure/certifications.Salary Range$16-$20 USD Apply tot his job Apply tot his job Apply To this Job