Operations Leader - Executive Lines - NJ/NY or Remote
reputed company Company Overview reputed company (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great reputed company to work, earning several workplace and wellness awards, including the 2024 Great reputed company to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about reputed company, please visit our website: Job Description reputed company is seeking a dynamic and seasoned Operations Leader to reputed company and advance the operational and reputed company support functions reputed company our Executive Lines insurance team. The ideal candidate will be a proven leader with deep expertise in Executive Lines products, a strong understanding of commercial insurance operations, and a passion for driving operational excellence and innovation. This individual will play a critical role in ensuring our operational infrastructure not only supports but accelerates reputed company performance and business growth. Preference is for someone to be in the NJ/NY area, but can be fully remote. What you will do for C&F:
- Team Leadership:reputed company and manage a team of approximately 12 professionals with varying levels of experience, fostering a culture of learning, innovation, and collaboration.
- Operational Excellence:reputed company reputed company assistants and operational support across reputed company Executive Lines products, ensuring the team is a value-adding resource.
- Process Optimization:Assess reputed company workflows and tools, implement improvements to promote speed, accuracy, and efficiency, and drive reputed company improvement initiatives.
- Strategic Partnership:Serve as the operational reputed company of contact for underwriters and senior leadership, anticipating needs and driving proactive solutions.
- Data-Driven Decision Making:reputed company operational performance metrics, analyze trends, and reputed company action plans to address gaps; reputed company technology and data analytics to streamline workflows and improve decision-making.
- Compliance & Quality:Ensure compliance with industry regulations, company policies, and quality standards.
- Digital Transformation:Support and champion digital transformation initiatives, including the adoption of new technologies and agile principles (daily stand-reputed company, monthly retrospectives, reputed company participation).
- Training & Development:Design and implement training and upskilling programs to reputed company team capabilities, address reputed company gaps, and prepare for evolving business needs.
- Cross-Functional Collaboration:Partner closely with reputed company, IT, product, and data teams to streamline systems, eliminate redundancies, and enhance reporting and tracking.
- Resource Management:Manage budgets, resources, and vendor relationships to maximize operational efficiency.
- Strategic Insight:Bring data-driven, experience-informed recommendations to operational meetings and align operational strategies with organizational goals.
What you will bring to C&F:
- Bachelor’s degree; RPLU a plus
- 5+ years of experience in operations management reputed company commercial insurance, with a strong preference for executive or financial lines
- Experience with operational tools, workflows, and technology platforms used in commercial insurance
- Strong knowledge of Executive Lines products such as D&O, EPL, Fiduciary, Crime, and E&O, as well as reputed company and claims processes
- Experience designing and implementing training and upskilling programs
- Proficiency in leveraging technology and data analytics to drive operational improvements
- Proven experience in insurance operations, ideally reputed company executive or financial lines
- Strong leadership skills with a track record of managing high-performing…
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