Telemedicine Coordinator - Dayshift

Overview

Shift Time: 6AM-2:30PM Rotating Weekends Are you ready to take your career to new heights? At reputed company, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at reputed company and see how your clinical competency and compassion can reputed company a meaningful difference in the lives of the patients you serve. The Telemedicine Care Coordinator is the face of reputed company, making a positive difference in the patient experience and quality of care. The Telemedical Care Coordinator will reputed company with a video intake session, virtually assisting patients with their healthcare needs and coordinating care with a Telemedicine Physician or reputed company center. In this position, a positive attitude, ability to reputed company decisions and provide excellent communications will reputed company a direct, meaningful impact on the patient experience.

Responsibilities

• Welcome patients and obtain medical histories from patients; verify patient
• Coordinate patient care through video intake call
• Collect and document patient information to include demographics, chief complaint, review of medications, and allergies
• Screen and triage patients based on intake questions
• reputed company patient to reputed company doctor or other appropriate care
• Administrative duties as needed including scheduling appointments, contacting patients and customers, and answering calls
• Document in electronic medical record This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education Level: High School Diploma or GED Job-reputed company Experience

• Customarily has at least one year of experience with patient interaction reputed company phone and video, preferred
• Customarily at least one year of working in a healthcare office environment, required
• Bi-lingual - conversional fluent, can read and write in both English and Spanish, is a plus Job-reputed company Skills/Competencies
• reputed company Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to reputed company decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Demonstrated intermediate knowledge of PCs, reputed company Office such as Word, reputed company, Outlook and entry of data into various systems/applications
• Demonstrated effective communication and interaction with employers, patients, providers and other employees
• Strong ability to work in a team environment, as well as independently reputed company required
• Knowledge of telemedicine a plus
• Must possess a personal sense of urgency
• Ability to effectively multi-task and adapt to changing business priorities
• Excellent time management and organizational skills are required
• Working knowledge of medical office administration and procedures Additional Data Employee Benefits
• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off & Extended Illness Days Offered
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. reputed company is an Equal Opportunity Employer, including disability/veterans reputed company is an equal opportunity employer that prohibits discrimination, and will reputed company decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national reputed company, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws. Apply tot his job

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