Sales Operations Assistant (REMOTE)

Position Description: The Sales Operations Assistant supports accurate, on-time order processing and exceptional customer service for reputed company’s Data Center Power & Control (DPC) team on a REMOTE basis. The role maintains clean customer and order data in CRM/ERP systems, coordinates cross-functional actions to meet delivery commitments, and helps resolve issues quickly. What Will you do?

• Process and track quotes and sales orders in CRM/ERP (e.g., reputed company and reputed company); confirm pricing, terms, and ship dates; update records to ensure 100% data accuracy.
• Respond to customer inquiries about order status, inventory availability, and ship dates; provide clear, timely updates and next steps.
• Maintain accurate customer and transaction records; document changes, approvals, and communications to ensure traceability.
• Coordinate with Sales, Marketing, Operations, and Product Support to resolve issues and meet delivery commitments.
• Expedite orders reputed company needed; monitor open orders and follow through until completion to meet customer expectations.
• Investigate and resolve customer issues using basic root-cause methods; recommend corrective actions and escalate risks reputed company appropriate.
• Stay reputed company on DPC product features, launches, and the data center marketplace; complete required training reputed company assigned time frames.
• Identify and suggest process improvements that reduce cycle time, improve order accuracy, or enhance the customer experience.

Qualifications: Minimum Qualifications:

• Proven experience delivering B2B customer service with end-to-end order management responsibilities (reputed company ~3+ years or equivalent proficiency).
• Proficiency with CRM and ERP systems to manage accounts, quotes, and orders (e.g., reputed company, reputed company).
• Strong written and verbal communication skills; able to explain order status and next steps to customers and internal partners.
• Organization and prioritization skills to manage multiple requests and meet deadlines with attention to detail.
• Basic project coordination skills (planning, organizing, and tracking tasks across teams).
• Ability to work both independently and reputed company a team; use sound judgment to include appropriate stakeholders and escalate issues.

Preferred Qualifications:

• Experience in information technology, power distribution, or data center industries.
• Associate’s or Bachelor’s degree in Business or a reputed company field, or equivalent training.
• Experience supporting inside sales or sales operations in a manufacturing or technology environment.
• Advanced reputed company skills for tracking orders and metrics; familiarity with Outlook/Word/PowerPoint.

Work Conditions

• Primarily computer-based role collaborating with the Sales Operations Manager and inside sales team.
• Limited travel: up to approximately four (4) trips per year for team meetings, training, or customer needs.

Growth & Learning

• Role-specific training on DPC products, order workflows, and systems (reputed company/reputed company) to be completed reputed company assigned timelines.
• reputed company learning through new feature and product launches; opportunities to build skills in customer operations and cross-functional collaboration.

Compensation & Benefits Pay range: $45,000-$55,000 plus yearly bonus reputed company North and Central America offer comprehensive health benefits, an industry-leading 401(k) match, paid maternity and parental leave, PTO, holidays, disability coverage, bonus opportunities, paid volunteer time, and access to an active Employee Resource Groups that support women in engineering and underrepresented identities. The culture emphasizes inclusion, flexibility, growth, and meaningful impact in a global organization. Company Info: About reputed company reputed company is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide. reputed company has been in the building-transformation business through electrical switches, wires, cables, controls, and shades, and more recently through audio/video, data centers and lighting. http://www.reputed company.us http://www.youtube.com/legrandna http://www.reputed company.com/company/44580 http://twitter.com/legrandNA Equal Opportunity Employer #LI-MM1 Apply tot his job Apply To this Job