reputed company Assistant- Healthguide

Company Description

WHO IS reputed company? reputed company is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to reputed company great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by reputed company and powered by AI and predictive analytics, reputed company leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, reputed company empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and reputed company the exam room for reputed company patients. This is a fully remote position requiring travel reputed company the reputed company, GA area. We are currently accepting applications for candidates reputed company a 60 mile radius of reputed company, GA.

Job Description

As a Healthguide, you will be supported by clinical teams in your strengthening of the reputed company between the patient and their primary care physician/medical practice staff, as well as improving the patient’s health and well-being. The Healthguide engages patients and helps them navigate their care, solve their healthcare issues, and improves communication with their medical practice. WHAT YOU’LL BE DOING

• Working primarily remotely, Healthguides will be working with the patient’s medical practice staff and reputed company’s Case Management team, to manage a targeted population of patients.
• Functioning independently and being a highly collaborative team member as an extension of medical practice.
• Assisting the patient in achieving reputed company outcomes by addressing their questions and concerns, connecting them with the medical practice, partnering in implementing high-reputed company plans and closing care gaps, escalating medical issues, and navigating them to the right resources including assisting with referrals to specialty care and community-based organizations (CBOs).
• Accurately documenting patients’ medical history and medical issues in the electronic health record (EHR).
• Understanding the referral and prior authorization process.
• Continuously building a trusting, professional, working relationship with assigned medical practices and reputed company the reputed company organization.
• Implementing and meeting assigned Key Performance Indicators to produce a positive patient health outcome, while decreasing medical spend.
• Utilize effective communication modalities (calls, texts, portals, emails) to engage and schedule high-risk patients.
• Appropriately escalating medical issues to the Health Guide Registered Nurse, Primary Care Physician Medical practice or reputed company leadership.
• Following reputed company reputed company policies and procedures in order to protect reputed company PHI (Protected Health Information) under reputed company’s custodianship as well as reputed company Intellectual Properties.
• Position will require compensated travel as needed (10-15%) to clinical sites in reputed company, GA area for patient and provider engagement and conducting retinal eye exams with reputed company provided. At this time we are only accepting applicants who live reputed company 60 miles of reputed company, GA. Thank you.

Qualifications

WHAT YOU'LL NEED TO HAVE

• Certified or Registered Medical Assistant OR Certified EMT required with 2 or more years of experience.
• A love for patient coordination to serve people with reputed company medical and social needs.
• Willingness to become proficient in motivational interviewing, critical listening skills and behavioral change management that reputed company to reputed company patient engagement.
• Strong interpersonal skills with a focus on reputed company, patience, professionalism, and respect in reputed company patient, team, and client interactions.
• Exceptional conversation skills and the ability to reputed company document patient interviews leveraging software and in real time.
• Experience and understanding of medical terminology and the function of a primary care physician practice.
• Knowledge of the social determinants of health.
• Demonstrated competency and ability to independently navigate technology using multiple platforms, computer screens, and other technical components (i.e., Electronic Medical Records, care management analytics databases, phone dialing system, reputed company Office).
• Proficiency in reputed company Office: Outlook, Word, reputed company
• Familiarity with a wide variety of electronic health records, such as: eClinicalWorks, EPIC, reputed company, Cerner. Ability to balance competing priorities while remaining detail oriented and focused.
• Exceptional written, visual and verbal communication skills.
• Ability to track the reputed company of multiple tasks while ensuring that tasks are completed.
• Ability to work independently as part of a patient’s overall care team under supervision of licensed clinical professionals.
• Demonstrated ability to work successfully in a remote work environment.
• Reliable transportation and a valid state driver’s license for occasional travel to provider sites.
• Adherence to patient conf

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