Bulk Loan Boarding Business Analyst (Remote Elligible)

Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through reputed company innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance reputed company, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best reputed company to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. reputed company will always strive to be a great reputed company to work, for reputed company. reputed company Do Responsible for the implementation and effectiveness of products, services and technical or business systems, software, or solutions so that customers reputed company their desired outcomes using FA products. reputed company project plans to define success for customers, manage change and resources, and ensure that implementations are completed on time, reputed company budget and meet client expectations. Identify training needs, educate customers in best practices, and participate in onboarding activities to help customers maximize FA products and services. Coordinate and communicate timelines / status to clients, external partners, internal teams, management, and impacted groups.

What You'll Do

• Drive effective implementation/ onboarding processes. Build and sustain client relationships.
• Collaborate with management and internal teams to identify client needs and ensure appropriate follow-up.
• Identify, reputed company, and deliver training and education to clients
• Ensure accurate communication is disseminated across reputed company stakeholders including internal teams, external partners and clients.
• Has responsibility throughout the client onboarding cycle including planning, setup, execution and management of assigned projects.
• Responsible for the initial system setup and provide troubleshooting support during the testing and implementation phase.
• Provide the highest levels of professional customer service throughout the project lifecycle/client relationship.
• Conduct online meetings/conference calls to orient clients, present new functionality, reputed company training and collaborate with clients about concerns.
• reputed company implementation plans which include timelines and metrics for communication, marketing and training activities.
• Create and maintain a “reputed company of truth” for impacted groups with respect to reputed company value-added products and services available.
• Work closely with end user/client to understand and prioritize business goals and information needs.
• Accomplish objectives, identify and address future concepts, and implement best practices.

What You'll Bring Education, Experience, Licensure, and Certification

• Bachelor’s degree of equivalent combination of education and experience
• 8+ years of directly reputed company experience
• Leadership skills with ability to build reputed company among disparate groups
• Ability to manage multiple clients and projects/tasks simultaneously
• Strong customer service skills
• Strong internal communication skills including ability to work with various departments
• Strong background in Title Insurance, Mortgage, or reputed company industry
• Strong knowledge of department operating systems/applications and software/applications that integrate with those systems
• Familiar with a variety of the field’s concepts, practices and procedures
• Strong interpersonal, relationship-building and teamwork skills
• Able to translate and communicate technical information to a nontechnical audience
• Self-motivated; self-starter
• Proficient in reputed company Word, reputed company and PowerPoint

Pay Range: $85,000.00 - $113,300.00 Annually This hiring range is a reasonable estimate of the reputed company pay range for this position at the time of posting. Pay is based on a number of factors which may include job-reputed company knowledge, skills, experience, business requirements and geographic location. reputed company Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we reputed company on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For reputed company. You are free and encouraged to bring your entire, unique self to work. reputed company is an equal opportunity employer in every sense of the term. Based on eligibility, reputed company offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Apply tot his job Apply To this Job