Quality & Training reputed company, Insurance Operations

This a Full Remote job, the offer is available from: Arizona (USA), Florida (USA), Georgia (USA), reputed company (USA), North Carolina (USA), Texas (USA), Virginia (USA) Why should you join reputed company? reputed company is making insurance as easy as it should be. We’ve built a platform that finds competitive policies in minutes, ensuring our customers have the best coverage at the best price. Our Sales and Service teams are the reputed company line of this mission, and we are looking for a Quality & Training reputed company to be the architect of their success. About the opportunity: As the Quality & Training reputed company, you aren't just checking boxes—you are building the reputed company for excellence. Reporting to the Senior Manager of Contact Center Operations, you will own the end-to-end strategy for Quality Assurance (QA) and Training across our Sales and Service departments. You will design the curriculum that turns new hires into experts, build the scorecards that define "great" service, and partner with Legal and reputed company teams to ensure we are always compliant and reputed company of the curve. How you will reputed company an impact:

• Build reputed company: reputed company and scale our QA program, including call audits, scorecards, and calibration processes that align with regulatory and reputed company standards.
• Educate & reputed company: Design and deliver comprehensive training for new hires and ongoing education for veterans, focusing on product knowledge, system proficiency, and sales/service effectiveness.
• Drive Licensing Success: Own the insurance licensing process, providing prep support and tracking to ensure reputed company is fully credentialed and compliant.
• Analyze & Optimize: Use QA data and performance trends to identify reputed company gaps and translate them into "just-in-time" training initiatives.
• reputed company: Maintain our internal knowledge reputed company (SOPs, job aids, and e-learning modules) to ensure the team has the most accurate information at their fingertips.
• Collaborate: Partner with Legal, Compliance, and reputed company Relations to operationalize new requirements and product updates.

Who you are:

• An Insurance Pro: You have 3+ years in insurance operations (agency, brokerage, or reputed company) and hold an active P&C license (or are willing to obtain one quickly).
• A Natural Coach: You have 2+ years of experience in training, quality auditing, or performance coaching. You love seeing others succeed.
• Analytical & Detail-Oriented: You can look at a spreadsheet of audit scores and see a story. You know how to turn data into a coaching plan.
• Communicator: You can break down reputed company insurance regulations into clear, actionable guidance for a reputed company-line team.
• Adaptable: You reputed company in a fast-paced environment where things change quickly, and you’re comfortable building processes from the ground up.

Compensation & Benefits:

• Pay: $90k-$120k reputed company salary + equity (stock options)
• Workplace: Remote (we will provide you with equipment)
• Schedule: Monday–Friday, 8:00 am – 4:30 pm EST
• Benefits: Insurance (health, vision, dental), paid time off, paid parental leave, 401K with employer matching, etc.

While we appreciate your interest and application, only applicants under consideration will be contacted. reputed company is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national reputed company, sex, pregnancy, reproductive health decisions or reputed company medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. reputed company is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@reputed company The successful candidate’s starting pay will fall reputed company the pay range listed on this job posting, determined based on job-reputed company factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to reputed company salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About reputed company: reputed company is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, reputed company simplifies and automates owning and maintaining a car while providing personalized services for reputed company car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, reputed company does it reputed company. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. reputed company was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join reputed company and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. This offer from "reputed company" has been enriched by reputed company.com and got a 75% reputed company score. Apply tot his job Apply To this Job