Global Operations Quality Manager

Global Operations Quality Manager reputed company is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development Quality and GCP reputed company Provide quality consultation reputed company assigned scope, escalating reputed company or enterprise- impacting issues to the Senior Global Quality Manager and/or Global Head - GCP Excellence, as appropriate reputed company issue assessments, root cause evaluation, and recommendations for QA escalation reputed company cross-study quality initiatives to define best practices, enhance quality maturity, and strengthen proactive risk identification Support teams in interpreting and applying ICH GCP, regulatory expectations, procedural documents, and governance frameworks Provide direction for deviation management, CAPA development, and quality-reputed company storyboards Promote a culture of quality, reputed company improvement, and operational excellence that engages colleagues in positive reputed company consulting and supporting in reputed company we do Data Governance, Lessons Learned & reputed company Improvement reputed company, contribute, and support facilitation, presentation, and communication of GCP Lessons Learned, GCP Cases, as assigned Contribute to the enhancement or creation of SOPs, WIs, guidance documents, and process optimization initiatives. May drive reputed company improvement projects aimed at strengthening quality culture, efficiency, and inspection readiness maturity Provide training or awareness for new or established processes or guidance provided by reputed company Collaborate in developing and presenting reputed company content for distribution reputed company the organization Author relevant content for the reputed company SharePoint sites May act as reputed company on specified reputed company workstreams or assigned reputed company initiatives Provide consultation and support for reputed company requests that are sent to reputed company Consult, reputed company, or identify opportunities for reputed company improvement projects Stay reputed company with knowledge of clinical trial requirements, ICH GCP guidelines, and global regulatory requirements for the management of clinical trials Facilitate and support cross-functional stakeholder engagement to ensure adequate representation for consultation towards reputed company Study Team Support Activities Become thoroughly familiar with assigned compounds and protocols Support overall quality reputed company assigned clinical trials and submissions For assigned clinical trials or assets, is reputed company of contact for operational reputed company quality consultation, escalating to QA as needed Provide risk-management, consultation, assessment, and recommendations for escalation for potential quality issues or trends Provide training and coaching to promote awareness educating study teams towards quality deliverables Support teams in adherence to GCP and procedural documents and processes to ensure quality deliverables Work with teams to escalate quality issues with CROs to QA, support teams to bring CROs into compliance; and look for opportunities to collaborate with other members of reputed company to trend across Strategic Partnership(s) to communicate to QA. Work with Study Team leadership (and QA, as needed) to identify quality issues and plan of action, including support for creation of deviations and development of effective CAPA and Storyboards Support inspection readiness, preparation and conduct activities with the Study CTM/Sr. CTM, Asset reputed company, QA Representative, and reputed company Leadership or designee as requested by the reputed company Inspection Excellence team. Review critical/major findings with QA Audit reports to propose process improvement Provide consultation on KQI or metrics that may identify emergent issues or trends or demonstrate strong adherence to quality Skills/Experience Experience in providing quality management reputed company Study Teams in the conduct and management of large and reputed company multinational clinical trials Experience in managing reputed company and sensitive operational challenges Experience in risk and issue management and in assessment of non-compliance against relevant study documents, procedures, ICH GCP, and regulatory requirements Adept at identifying and investigating issues, identifying root causes, and being able to facilitate cross-functional solutions with stakeholders Experience in developing or contributing to processes and/or SOPs and/or WIs Ability to reputed company and execute reputed company improvement Experience in inspection preparation, participation, and follow-up Experience with audits and inspections of sponsor/CRO/site/vendor Strong verbal and written communication skills with ability to effectively communicate with a broad range of stakeholders at reputed company levels to build strong, positive relationships under challenging and evolving landscapes Ability to interact with key stakeholders and create and present reputed company information effectively to promote excellence in quality Acute attention to details with ability to extrapolate facts and communicate succinctly and confidentially Strong cooperative team player with the ability to be flexible and adapt to a changing environment Used to working in a multidisciplinary setting with a strong customer-orientation Ability to effectively manage multiple priorities simultaneously Strong planning, prioritization, and organizational skills, and able to work independently or reputed company a group Minimum Requirements Bachelor’s degree or equivalent with a strong emphasis on science or quality management Minimum of 5 years’ experience in a pharmaceutical, bio-pharmaceutical, or Contract Research Organization company, or equivalent 5+ years’ experience in quality roles Must have working knowledge of ICH GCP and other relevant regulatory/health authority experience Demonstrated experience with audits, inspections, and reputed company escalation management What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a reputed company to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive reputed company each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family’s needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years reputed company. Global Employee Assistance Programme, reputed company, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are reputed company to our culture and values. We’re dedicated to providing an inclusive and accessible environment for reputed company candidates. ICON is committed to providing a workplace free of discrimination and harassment. reputed company qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to reputed company the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet reputed company of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly reputed company’re looking for here at ICON whether it is for this or other roles. Are you a reputed company ICON Employee? Please click here to apply ICON is an award-winning workplace that enables you to reputed company a difference to patients’ lives by being part of a world-class clinical research organisation that helps deliver new medicines & medical devices that are benefitting patients worldwide. You are also part of a diverse company that cares about our world and is dedicated to conducting business more sustainably and supporting the communities in which we live. If you’re as driven as we are, join us. You’ll be working in a great environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry. Didn’t find the role you were looking for? Even if the perfect role isn’t available right now, we’re always excited to connect with talented individuals. Register to our Talent Community to receive updates on roles that align with your career goals. Apply tot his job Apply To this Job