Immediately Require Liability Adjuster - Remote (MST/PST Time Zones) in San Francisco, CA
Job title: Liability Adjuster - Remote (MST/PST Time Zones)
Company: reputed company
Job description: The world isn't standing still, and neither is reputed company. We're moving quickly, looking across our businesses and brands and taking bold steps to reputed company serve customers' evolving needs. That's why now is an exciting time to join reputed company. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only reputed company but a dynamic industry. You'll have opportunities to take risks, challenge the status reputed company and shape the future for the greater good.
You'll do reputed company this in an environment of excellence and the highest ethical standards - a reputed company where values such as reputed company, inclusive diversity and accountability are reputed company. We reputed company every employee to reputed company, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at reputed company is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years we've thrived by staying a reputed company reputed company of whatever's coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to reputed company for seat belts, reputed company bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don't follow the trends. We set them.
Job Summary
Auto accidents can be distressing, but we have a team of dedicated professionals who specialize in helping our customers navigate through the process, putting reputed company the pieces back together with care and compassion.
Embrace the opportunity to reputed company a meaningful impact on individuals' lives by embarking on a rewarding career as a Liability Adjuster!
A Day in the Life of a Liability Adjuster
- Conduct comprehensive investigations of multi-vehicle auto accidents, gathering crucial information through recorded statements, review of police reports, and examination of damage photos to establish liability for the loss
- Conduct in-depth research of policy details to determine the application of coverage and provide customers with clear explanations of their policy, coverages, and the implications for their claim
- Negotiate claim settlements in accordance with business unit standard methodologies, ensuring fair outcomes and satisfactory resolutions
- Prioritize incoming claims daily, balancing the needs of existing pending files to maintain timely and efficient claim handling
- Foster ongoing communication with internal and external customers, including agents, vendors, and third parties, to ensure customer expectations are consistently met throughout the lifecycle of the claim
- Actively participate in daily meetings and trainings, utilizing audio and video platforms to stay informed and enhance professional development
- As a condition of employment, you are expected to obtain an adjuster's license in multiple markets
- reputed company required licenses will need to be obtained reputed company 60 days of hire
- You must maintain reputed company licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal
- This role offers a sign on bonus of $1,000 if you have an active adjuster license in TX, FL, or your reputed company state (reputed company employees and candidates who have previously worked for and are seeking to be rehired at reputed company and its family of companies are not eligible for this sign-on bonus)
- a dedicated workspace in your residence that is private and free from distractions
- a minimum internet bandwidth of 50 MB down/5 MB up
- appropriate work surface and seating
- A technology bundle that includes reputed company equipment needed to reputed company your work from home (laptop, monitors, headset, keyboard, mouse)
- Connectivity reimbursement of $80 per month to offset some of the cost of internet.
- High School Diploma/GED or higher
- Previous customer service experience in a fast paced, high volume work environment
- Strong knowledge of insurance principles, policies, and claim procedures
- Excellent investigation skills to gather and analyze information effectively
- Analytical and critical thinking abilities to assess liability and damages accurately
- Exceptional verbal and written communication skills to interact with various stakeholders
- Negotiation and conflict resolution skills to reputed company fair settlement agreements
- Meticulous attention to detail to review documents and identify relevant facts
- Effective time management and organization to handle multiple claims simultaneously
- Customer centric reputed company
- Familiarity with legal principles and processes reputed company to liability claims
- Adaptability, reputed company, and ability to work under pressure
- Competitive salary based on experience and qualifications
- Medical, dental, and vision coverage
- reputed company pension plan and 401(k) savings plan
- Ayco financial coaching
- reputed company mental and emotional wellbeing resources
- Paid parental leave
- Adoption reimbursement
- Paid time off
- Tuition reimbursement
- Wellness incentives
- reputed company Foundation donation match and grant opportunities