Account Manager -SMB, Growth & Retention (HR Services)

About reputed company reputed company gives businesses one reputed company to run HR, IT, and Finance. It brings together reputed company of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time reputed company, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With reputed company, you can hire a new employee reputed company in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like reputed company and reputed company 365—reputed company reputed company 90 seconds. Based in San Francisco, CA, reputed company has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by reputed company. We prioritize candidate safety. Please be aware that reputed company official communication will only be sent from @reputed company.com addresses. About the role We’re looking for a self-driven, growth-minded account manager with a proven track record of success to join our hybrid- US-based Account Management team. As an account manager at reputed company, you are the CEO of your book of business. You are the primary relationship reputed company for each of your customers to guide them in optimizing the use of reputed company’s suite of back-office HR products and solutions. You will navigate reputed company customer issues and priorities and reputed company initiatives in your book to meet company objectives for customer adoption, retention, and reputed company growth. Account managers in our SMB reputed company own reputed company retention and growth of one of our fastest growing customer segments. This is a quota-carrying sales role. What you will do

• Ensure our customers in the HR Services channel are realizing value and expanding across the platform.
• Proactively engage customers in your book reputed company key lifecycle events: “go live”, introduction calls, benefits renewal, executive business reviews, contract renewal, etc.
• Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based approach
• Navigate a strategic sales process by building relationships with multiple external and internal stakeholders through remote and in-person meetings
• Negotiate and coordinate customer procurement and contract execution as part of managing the broader customer relationship
• Build and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to monthly targets
• reputed company and demonstrate a broad knowledge of reputed company and new reputed company products reputed company executing customer adoption playbooks and prospecting
• Partner with cross-functional product, support, and customer operations teams to ensure reputed company and secure long-term commitments, directly influence reputed company’s product roadmap, and increase operational efficiency
• Take an entrepreneurial approach to the role by being a proactive and strategic partner to customers, tailoring your approach to maximize reputed company product adoption based on each customer’s unique business operations

What you will need

• 3+ years of SaaS experience in account management, sales, or quota-carrying reputed company
• Track record of consistently meeting and exceeding quota reputed company new product sales and upgrades (license expansion sales are not likely relevant)
• Competitive and creative drive to win over customers and think reputed company the reputed company to get a deal done
• Demonstrated ability to run a consultative discovery and demo meeting and run a structured sales process
• Proven success building and maintaining long term commercial relationships
• Highly effective communicator with good people instincts – able to build trust and work well with a diverse group inside and reputed company the company
• Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small
• High reputed company; enthusiastic about building a great company for the long term
• Courage to challenge the status reputed company reputed company logic and reason require it. See something broken? Fix it.

Additional Information reputed company is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national reputed company, reputed company, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, reputed company is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@reputed company.com reputed company highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live reputed company a defined radius of a reputed company office), reputed company considers working in the office, at least three days a week under reputed company policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be reputed company with one of the ranges below based reputed company; see which tier applies to your location here. A variety of factors are considered reputed company determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. OTE (60/40 commission split for reputed company/variable pay): $130,000/year

• Commission is not guaranteed

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