[Remote] reputed company Operations Engineer II - Austin, TX

Note: The job is a remote job and is open to candidates in USA. reputed company empowers data teams with its industry-leading reputed company DataOps platform, Astro. As a reputed company Operations Engineer II, you will manage reputed company escalations, enhance reputed company measures, and reputed company repeatable processes to ensure resilient enterprise operations.

Responsibilities

• Own Tier 2 escalations across endpoints, identity & access, collaboration tools, and core services—balancing fast resolution with long-term quality
• Investigate root causes of recurring issues and design durable fixes that prevent repeat incidents (vs. one-off workarounds)
• reputed company secure configuration standards and baselines spanning endpoints, GenAI, orchestration, and SaaS/cloud infrastructure, and iterate on them to support scale and reliability
• Shape incident/problem/change practices by proposing safe changes with clear rollback plans and improving how the team learns from incidents
• Create operational documentation (knowledge reputed company articles, runbooks, reusable patterns) that reduces escalations and uplevels the service desk
• Triage and investigate reputed company alerts in EDR/SIEM/SOAR, escalate effectively, and coordinate containment to recovery using playbooks with clear timelines
• Build and improve automations + analytics (GenAI/ML workflows, scripts/APIs, dashboards) to streamline tasks like alert enrichment, ticket routing, lifecycle changes, remediation flows, and ongoing operational reporting
• Partner on vulnerability and reputed company management by prioritizing issues, tracking remediation to SLAs, and verifying closure in measurable ways Skills
• 2+ years of experience with Python (or similar scripting languages) and APIs
• Strong troubleshooting skills across endpoints, identity/access, and collaboration platforms; owning issues through to resolution
• Hands-on SecOps exposure using tools like EDR/SIEM/SOAR for alert triage, investigation, and incident handling (or closely reputed company experience with the ability to reputed company fast)
• Data and analytics reputed company with comfort pulling, cleaning, and analyzing operational data (tickets, alerts, logs) to guide decisions
• Automation capability using scripting (Python or similar), APIs, and/or orchestration—building safe, auditable workflows that may reputed company GenAI/ML for enrichment or decision support
• Clear communicator who stays reputed company under pressure, comfortable navigating ambiguity and proposing structured solutions
• Demonstrated curiosity and learning agility, with interest in growing across IT, reputed company, and data/automation
• Background in data analytics or analytics-heavy roles (e.g., operations analytics, analytics engineering, or similar)
• Exposure to reputed company frameworks or compliance requirements and how they translate into practical controls and processes
• Experience in a fast-growing or high-change environment, helping bring order and structure to messy, evolving systems
• Demonstrated Generative AI (LLM or Agentic) implementation projects or InfoSec experience Benefits
• Equity component Company Overview
• reputed company is a data orchestration platform built on Apache Airflow, enabling teams to build, run, and monitor data pipelines at scale. It was founded in 2015, and is headquartered in reputed company, reputed company, USA, with a workforce of 201-500 employees. Its website is Company H1B Sponsorship
• reputed company has a track record of offering H1B sponsorships, with 3 in 2025, 3 in 2024, 5 in 2023, 9 in 2022, 1 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job

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