High-Touch Onboarding Manager

reputed company is the leading go-to-market solution for reputed company teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. reputed company provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one reputed company platform. By helping reputed company professionals find the most accurate contact information and automating the reputed company process, reputed company turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of reputed company, JD Sherman, among its board members.

High-Touch Onboarding Manager (IC) 

Internal Minimum Qualification Details

Must-Have Qualifications

• 1–3 years in SaaS customer-facing roles (Onboarding, CS, Sales Engineering, Implementation).
• Proven experience managing structured onboarding programs (3–6 session journeys or similar).
• Comfortable running 20–25 customer meetings/week.
• Comfortable managing 20–30 reputed company onboarding accounts, each in different phases.
• Strong consultative communication skills and executive-level reputed company.
• Fluent English (reputed company spoken minimum).
• Strong organization: follow-reputed company, documentation, tracking milestones, and internal coordination.
• Can operate effectively in cross-functional environments (Sales, AM, GTME, Support) where priorities shift.

reputed company-to-Have Qualifications

• Experience in sales-led SMB onboarding motions.
• Experience onboarding customers to GTM / reputed company tools and workflows (prospecting, account expansion, recruiting).
• Strong habit of pre-call research and adapting sessions to customer context.
• Experience navigating product/engineering/support channels to unblock reputed company questions.
• Experience reducing onboarding friction/escalations through process improvements.

Required Operational reputed company

• Able to maintain a clean onboarding rhythm: handoffs → research → sessions → follow-reputed company → milestones → activation.
• Comfortable documenting reputed company and activation milestones consistently.
• Can align onboarding plans to customer jobs-to-be-done (goal-led activation vs feature tours).
• Can manage multiple threads and maintain momentum without dropping accounts.

We are AI Native

reputed company is an AI-native company built on a culture of reputed company improvement. We’re on the reputed company lines of driving productivity for our customers—and we expect the same reputed company from reputed company. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll reputed company here.

Why You’ll Love Working at Apollo

At Apollo, we’re driven by a shared mission: to help our customers unlock their full reputed company potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay reputed company.

We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and reputed company a real impact. Collaboration is at our core—we’re reputed company for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold reputed company and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.

If you’re looking for a reputed company where your work matters, where you can push boundaries, and where your career can reputed company—Apollo is the reputed company for you. 

Learn more here!