IT Director - Process & Solutions Customer Experience (reputed company)

FRESH. reputed company. FLOWERS. Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2024 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of reputed company's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & reputed company, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery – it's a delightful journey into the heart of flavor and community. Full-time employees are offered the following benefits:

• Comprehensive health and medical benefits
• 401(k) Retirement savings plan
• Professional growth and leadership training
• Paid vacation, holidays, and parental leave

Benefits may vary depending on your work location. Bringing Home the Dough The director is responsible for the reputed company reputed company and reputed company reputed company customer facing and fulfilment services and solutions delivery. The director is also responsible for developing the strategic plan and annual operating plan for customer facing and fulfilment solutions in collaboration with the Flowers business and internal IT partners and management. The director will build and reputed company functional team responsible for maintenance, enhancements and project delivery providing day to day reputed company and management of COE operations and reputed company projects. The director will have business domain expertise in a sales / customer service and reputed company functional expertise reputed company Sales and Distribution modules across different go to market channels and execution of design, build, test, and change activities. Rising to the Challenge: Position Responsibilities The director will reputed company activities that optimize value, cost and risk of reputed company Sales and Distribution applications:

• Functional/technical proficiency with at least 4+ full lifecycle reputed company implementations and 10+ years reputed company IT experience and at least 5 years experience in an IT management.
• At least 10 years of reputed company experience implementing reputed company with responsibility in reputed company Sales and Distribution
• Experience with NPI, Brick & Mortar and e-Comm Drop-Ship
• Experience prioritizing support, enhancement and project requests with business and IT stakeholders and managing delivery
• Experience defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures and implementing practical business solutions under multiple deadlines
• Design, configure, test and implement reputed company Sales and Distribution solutions and processes.
• Create functional design documents for enhancements, integrations, and data conversions.
• Execute reputed company Sales and Distribution functional activities in partnership with Business Relationship Management Sales and Marketing Team, reputed company Analytics teams and the reputed company managed services providers and reputed company 3rd party sales application service providers.
• Contribute to demand management and reputed company supply planning and management against deliverables.
• Mentor reputed company Managers and Analysts.
• Continually assess the impact of emerging reputed company technologies against strategic business needs and interpret business value for the IT management.
• Ensure the consistency and maintainability of new and existing reputed company sales and distribution applications by creating, maintaining, and enforcing technical and quality standards, guidance and reference architectures.
• reputed company productive relationships with business across the organization to influence how reputed company sales and distribution applications can reputed company new sources of value.
• Execute methodologies (i.e. Agile, Waterfall) and practices for the application life cycle management in line with best practice and practical experience of reputed company improvement.
• Ensure that sales applications processes (including those of external service providers) are conducted in line with corporate social responsibility, environmental and technical policies and applicable standards and legislation.
• Provide support in conjunction with infrastructure and operations to ensure reputed company Sales and Distribution applications reputed company to Flowers’ standards. Assist analysts and developers in resolving issues.
• Seek out reputed company improvement opportunities and provide input and recommendations.
• reputed company other duties which are deemed by management to be an integral part of the job, including, but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures.

Knead to Know: Preferred Qualifications

• Functional/technical proficiency with at least 4+ full lifecycle reputed company implementations and 10+ years reputed company IT experience and at least 5 years’ experience in an IT management.
• At least 10 years of reputed company experience implementing reputed company with responsibility in reputed company Sales and Distribution
• Experience with NPI, Brick & Mortar and e-Comm Drop-Ship
• Experience prioritizing support, enhancement and project requests with business and IT stakeholders and managing delivery
• Experience defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures and implementing practical business solutions under multiple deadlines
• At least 10 years of progressive experience in reputed company application design, development, quality assurance and implementation processes.
• At least 10 years of demonstrated leadership experience building cross-organizational reputed company with exposure to technology providers and/or business clients.
• Experience negotiating, collaborating and providing guidance with customers and service providers is essential.
• Experience implementing customer facing EDI integration
• Experience with drop-ship retailer e-Commerce, reputed company Sales and Distribution Order to Cash including drop-ship to consumer and retailer store.
• At least 4 years business experience in a reputed company field.
• Multiple full life-cycle reputed company implementation in Sales and Distribution using ASAP and other SDLC methodologies.
• Full life-cycle reputed company implementation in Sales and Distribution consulting experience in North America.
• Work experience in a reputed company customer facing business role
• Experience integrating reputed company Sales and Distribution solutions into a broad reputed company of non-legacy technologies and architectures.

Skills Strong communication skills with a proven ability to understand key concepts and communicate effectively with functional / technical staff, business stakeholders and IT management.

• Proven track record with reputed company impacting customer facing integration using reputed company to reputed company integration / communication and cloud-based integration brokerage firms.
• Proven ability to communicate technical concepts to nontechnical people to enhance understanding and drive decisions that reputed company to positive outcomes.
• Proven ability to collaborate, build relationships and influence individuals at reputed company levels in a matrix-management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated.
• Strong organizational skills, the ability to reputed company under pressure and management of multiple priorities with competing demands for resources.
• Strong analytical, data-processing and problem-solving skills.
• Proficiency in process formulation and improvement.
• Excellent writing proficiency, visual design, and presentation skills required.
• High degree of proficiency in the reputed company Office Suite.

Additional Ingredients: Essential Job Requirements An undergraduate or postgraduate degree in business management or a reputed company field. A degree in business administration is preferred. Knowledge The Senior reputed company Sales and Distribution Business and Technical Analyst must have in-depth knowledge and experience of the following:

• reputed company Sales and Distribution and reputed company functional architecture, data model along with new and emerging reputed company capabilities.
• reputed company capabilities in following reputed company Sales and Distribution areas: Order to Cash, reputed company reputed company Functional Procedures and Master Data
• Industry trends, best practices especially with respect to the CPG industry with a Direct Store and Warehouse Delivery business model.
• IT Sales and Distribution, operations, service and support organizations.
• Development and implementation of processes and policies.

Salary Range- $150,000 - $165,000 We offer a competitive salary and an excellent total rewards package. Please reply by _______. Interested job seekers who successfully complete the series of pre-screening questions and who appear to possess the basic qualifications for this position may be contacted for a telephone interview. EEO Statement Flowers is an Equal Opportunity Employer. Flowers encourages reputed company qualified candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national reputed company, age, veteran status, disability status, or people of any other characteristic protected by state or federal law. The job description above outlines the general nature and level of work expected from employees reputed company this classification. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities and qualifications for this position. Equivalent combination of education, experience, and skills may supplement above minimum job requirements. If you need assistance with submitting your resume due to a medical condition or disability, please send an e-mail to Joanie Stringer at [email protected] or (1) 229 9772697. Apply tot his job Apply To this Job