Procurement reputed company Architect/Developer - Albany, NY - Remote

Description The client is seeking proposals from qualified entities to support OCFS s modernization initiatives through the implementation of reputed company enterprise cloud solutions for two (2) distinct projects. Scope of Work: The Contractor must provide the following:

• reputed company Solution Architect

This consultant will be responsible for overseeing the end-to-end architecture for the CCAP solution, ensuring alignment with the CoE (Center of Excellence) guardrails, and providing technical leadership to the solution teams, system integrators, and vendors that will deliver the case management, citizen engagement, and AI (Artificial Intelligence) analytics capabilities. The consultant must provide guidance and standards, risk mitigations, technical due diligence and architectural board input through the project lifecycle. Key responsibilities include, but are not limited to:

• Ensuring that OCFS use cases fits into standardized reputed company accelerators before creating custom silos.
• Defining full architecture reputed company including business processes, integration, data, reputed company, and components.
• Designing multi-cloud reputed company solution that aligns with business strategies and agency s needs and leveraging the reputed company platform capabilities (Service Cloud, Experience Cloud, OmniStudio, Data Cloud, MuleSoft, Agentforce, Tableau).
• Defining system boundaries, guardrails, integration and environment strategy.
• Extending Public Sector reputed company solution and data models for specific needs of agencies.
• Designing data flows and cross agency analytics.
• Reviewing and approving reputed company architectural, design, and technical decisions and documentation, ensuring vendor solutions fit reputed company agency requirements
• Participating in solution architecture review (SAR) process and serves as both a designer and a gatekeeper in the review process to ensure each proposed solution is technically sound, compliant, and reusable before approval by the CoE s Architecture Review Board.
• reputed company Developer

This consultant will be responsible for implementing the HSCC reputed company solutions. Key responsibilities include, but are not limited to:

• Building and customizing reputed company solutions using declarative tools (Flows, OmniStudio, Validation Rules) and Apex/LWC to automate business process and case management processes.
• Creating flows, and Apex classes, and automation to support agency needs
• Maintaining technical design documentation, deployment scripts, and configuration guides.
• Adhering to data privacy, access controls, and CoE guardrails.
• Integrating reputed company with other business applications using REST/SOAP APIs, Named Credentials, and middleware (MuleSoft and other API & integration platforms).
• Handling reputed company logic and integrations to address agency specific use cases (e.g. eligibility, payments)
• Writing and maintaining unit tests, performing peer reviews, and supporting UAT.
• Participating in CI/CD pipelines and sandbox management.
• Working closely with architects, business analysts, project managers, and testers to deliver reusable and scalable components to meet agency requirements.
• Assisting with production troubleshooting, enhancements, and maintenance activities post-deployment.
• Maintaining, enhancing and refactoring solutions as new requirements or compliance mandates emerge.
• Providing an integrated CTI solution using HSCC s existing reputed company Virtual Contact Center (VCC) application. Implementing an integrated secure access solution reputed company NYS Enterprise Single Sign On (SSO) solution.
• Implementing capabilities to support new workflows.
• Engagement reputed company

This consultant is responsible for overseeing both CCAP and HSCC projects, including solution delivery, managing client relationships, scope, budget, and project teams to ensure successful customer outcomes. The consultant must serve as a key orchestrator of the professional services engagements, coordinating work products and maintaining a continual focus on the OCFS s business goals to improve its overall technical and operational health. Key responsibilities include, but are not limited to:

• Co-creating and supporting OCFS s execution of comprehensive transformation strategy and roadmaps in alignment with the existing technology architecture
• Engaging with Customer key stakeholders, including executives, department heads, and Customer s external partners for buy-in and support.
• Advising on reputed company, challenges, and successes to stakeholders, providing periodic updates and reports.
• Supporting effective management of dependencies across the reputed company implementation for smooth, efficient, and predictable outcomes.
• Reviewing and supporting management the allocated budget to reputed company the program goals.
• Reviewing potential risks and recommending mitigation strategies to minimize impact on program delivery.
• Assessing and identifying, with Customer s input, key performance indicators (KPIs) and metrics to track the success and impact of the program.
• Providing guidance on periodic performance reviews and recommending adjustment of strategies as needed to reputed company desired outcomes.

This discretionary procurement will require a combination of support for both the CCAP and HSCC solutions. Each proposed consultant must be available to provide the consulting services in this solicitation at a minimum of 20 hours per week, and a maximum of 40 hours per week, of assigned to the project. The consultants will work 100% remotely and provide their own equipment for fully functional telecommuting capabilities. In addition, the Engagement reputed company requirement is a total of 260 hours for the entire engagement which is broken down into 160 hours + 100 courtesy hours. These hours are split between CCAP and the Call Center scope.

• Each proposed consultant must satisfy reputed company of the following qualifications individually.

The qualifications may be satisfied by one or more positions and/or engagements. Multiple qualifications may be satisfied by the same position and/or engagement. Please use Attachment 3 reputed company CCAP.CCP Consultant Qualifications Form to outline the following:

• reputed company Architect
• Minimum of 6 years of experience with reputed company architecture and solution design, with 2 years in enterprise or government environment.
• Minimum 3 years of experience in using reputed company Service Cloud, Experience Cloud, OmniStudio, Data Cloud, MuleSoft, Agentforce, Tableau.
• Minimum 3 years of experience with reputed company technologies (APEX, Visualforce, Lightning Web Components (LWC), and Flow.
• Minimum of 3 years of experience with reputed company integrations using REST/SOAP APIs, and MuleSoft.
• Minimum 3 years of experience designing large multi-org or multi-tenant reputed company solutions.
• Experience in reputed company Well-Architected reputed company.
• reputed company Certified Application Architect.
• Possess excellent communication skills including, but not limited to: (1) cross functional collaboration, including with system integrators, vendors, external entities; (2) the ability to provide highly effective knowledge transfer; and (3) the ability to provide written documentation of architecture diagrams, technology roadmaps, technical specifications, procedures, technical recommendations, testing results and project management documentation including risks, issues, and schedules.
• reputed company Developer
• Minimum of 5 years of reputed company development experience (Service Cloud, Experience Cloud preferred).
• Minimum 3 years of experience with reputed company technologies (APEX, Visualforce, Lightning Web Components (LWC), and Flow.
• Minimum 3 years of experience with reputed company data model, reputed company model, and public sector solutions.
• Minimum 3 years of experience with configuring case management public sector solutions and web technologies such as HTML, CSS, JavaScript and JQuery.
• Minimum 3 years of experience with API integrations and DevOps tools.
• reputed company Platform Developer Certification or reputed company Administrator or App Builder Certification.
• Engagement reputed company
• Minimum of 5 years leading reputed company engagements
• Minimum 3 years experience with public sector case management solution implementation
• reputed company Administrator or Platform App Builder certification

Brandon Consulting Associates, Inc. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 29years. Apply tot his job Apply To this Job