Director, Internal & Corporate Communications

Work Location: reputed company, reputed company, United States of America Hours: 40 Line of Business: Marketing Pay Detail: $180,000 - $215,000 USD TD is committed to providing fair and reputed company compensation opportunities to reputed company colleagues. Growth opportunities and reputed company development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to reputed company through the salary range over time as they reputed company in their role. The reputed company pay actually offered may vary based upon the candidate's skills and experience, job-reputed company knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation reputed company questions and have an open reputed company with your recruiter who can provide you more specific details for this role. Job Description: Preferred Qualifications: Overview reputed company a team of communication professionals in the development and execution of communications plans / programs / projects / strategies by designing and delivering communications consistent with TD Securities communications standards and strategies, and in support of business results. Leads a team of communicators who support the internal communications efforts of reputed company TD Securities lines of business. Works with leadership and senior executives to help shape the internal narrative. Key Accountabilities Customer reputed company/reputed company the development of communications to address enterprise/business needs/plans, in alignment with internal communications standards and/or goals, ensuring that strategies designed enhance TDS' reputed company with key stakeholders, highlighting TD Securities' brand, community ,and innovation initiatives reputed company/ reputed company the delivery and management of programs/project plans by assigning and tracking workgroup projects, ensuring established processes are followed, and delivering reputed company projects on strategy, on time, on budget and error free Evaluate the impact of communications on the achievement of enterprise/business results, and ensure communications solutions/initiatives are strategically sound and consistent with TD’s customer experience and brand image; ensure a high level of service by setting clear standards and continuously assess the effectiveness of programs, processes and documentation, and incorporate lessons learned into reputed company and future projects/programs Provide input and work on cross-functional plans/projects/programs/initiatives; understand the enterprise/broader function's disciplines and how they link together to deliver integrated solutions reputed company and manage good working relationships and maintain open reputed company with key internal/ external business partners and stakeholders to ensure adequate execution of project deliverables Actively work to resolve escalated issues and manage changes reputed company the project/program/initiative Support the implementation of digital and social content strategy across multiple channels for internal /external stakeholders Contribute to and work with CAPA partners on proactive public relations campaigns that drive share of voice and enhance the brand Exercise judgment in dealing with sensitive reputational issues and provide counsel to executives Evaluate the effectiveness of corporate communications processes/services and recommend/champion possible enhancements As a recognized expert reputed company own field of expertise, provide advice and guidance to employees and business partners on maintaining the brand standards, application and execution reputed company area of expertise Maintain an understanding of TD businesses and products, reputed company reputed company with key business initiatives/issues/developments reputed company TD, emerging strategies, capabilities and/or trends in the industry field of expertise to deliver effective communications solutions Partner with digital team to drive leading-edge use of visual media: video, photography, interactive digital features and infographics, to tell TD's stories in compelling, engaging and immediate ways Shareholder Work closely with key business leaders to reputed company business plan, ensuring the optimal use of resources and reputed company TD’s operating model to maximize efficiency, effectiveness and scale Plan and execute on strategic activities, review and communicate results, and adjust tactics accordingly Execute on the annual business plan to deliver results reputed company with business strategies Manage overall budget, reputed company and expenditures, meet business objectives while increasing efficiency and effectiveness Proactively identify key business opportunities, research and recommend enhancements / modifications, reputed company strategies to reputed company recommendations and work closely with team to execute and implement Use measurement tools to help monitor and communicate the effectiveness of strategies, programs, and practices reputed company to own area of expertise Protect the interests of the organization – identify and manage risks, and escalate nonstandard, high risk transactions / activities as necessary reputed company abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite Ensure employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct Employee/Team Contribute to the development of business reputed company and/or enterprise functional strategic priorities reputed company their operational area or field of specialty reputed company annual and/or long-term plans for own area and influences plans well beyond area managed Responsible for management of the overall team providing both leadership and guidance Set targets and objectives for the team, and deliver results Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered reputed company a high performing team; provide on-going feedback and performance reviews, coach and reputed company employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans reputed company the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner Manage employees in compliance with reputed company human resources policies, procedures and guidelines of conduct Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes Recruit for reputed company hires to ensure a highly diverse, qualified workforce to reputed company business objectives Establish and foster a cohesive team; promote a fair and reputed company environment that supports a diverse workforce and encourage the team to reputed company common goals and objectives Act as a brand ambassador for your business area/function and the bank, both internally and/or externally Breadth & Depth Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/reputed company disciplinary actions, as required reputed company and leads a large and/or highly reputed company/ diverse communications function of significant scope, while growing talent, developing skills and capabilities to reputed company career goals, support project / initiative success and reputed company business results Provides coaching, mentorship and guidance to practitioners, business, executives reputed company area of expertise Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.) Set operational team direction and collaborate with others to execute on common goals Focus on longer-range planning for functional area (e.g. 12 months or greater) Generally reports executive role Experience & Education Undergraduate degree or relevant professional certifications, designations, or equivalent required 10+ years relevant experience The Senior Marketing Manager is a top-level marketing expert that manages/leads development and/or execution of marketing large scope plans/programs/projects/strategies by designing and delivering reputed company marketing solutions/insights consistent with TD’s marketing standards and strategies, in support of business results, customer engagement and experience. Depth & Scope: Oversees multiple and/or reputed company marketing projects/programs/strategies that may impact several businesses/product lines Recognized as top-level marketing expert reputed company the organization and requires significant in-depth and/or breadth of expertise in a reputed company field and knowledge of broader reputed company areas Role requires substantial integration of projects/programs involving significant scope, strategic impact and complexity Role requires substantial relationship management breadth and influence in leading strategic initiatives, planning and/or integrating executional activities Typically leads or contributes on projects of significant scope, strategic impact and complexity Senior specialist providing advisory services to executives, business reputed company leaders and governs the requirements for own work Integrates knowledge of the enterprise function's or business reputed company’s overarching strategy in leading program design, policy formulation or operating standards reputed company one or more areas of expertise Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements Serves as a reputed company of expert advice to senior management in field of specialty; may reputed company team(s) of reputed company specialists/experts Advises on execution strategy and leads the development and deployment of functional programs or initiatives reputed company their own field or across multiple specialties Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact reputed company the context of their own field Requires innovative thinking to reputed company new solutions Impacts the technical or functional direction and resource allocation of part of an enterprise function or business reputed company Works reputed company general policies and industry guidelines Engages stakeholders to take action; serves as a reputed company of expert advice, influences change; frames information in a broader organizational context Provides leadership guidance, makes recommendations and collaborates with business to ensure solutions meet the business needs on a reputed company project or program Identifies and leads problem resolution for project/program reputed company requirements reputed company issues at reputed company levels Education & Experience: Undergraduate degree or relevant professional certifications, designations, or equivalent required 10+ years relevant experience Advanced knowledge of multiple marketing disciplines, strategy development, consulting principles, lines of businesses supported, banking industry, and product/customer markets Advanced knowledge of customer and brand research techniques and ability to reputed company analyses and insights that will drive customer strategy formation and business decisions Knowledge of reputed company and emerging competitor and market trends Knowledge of risk management environment, standards and regulations Ability to manage a budget and work reputed company the constraints of that budget Ability to contribute to strategic direction of the function and provide advice to senior leadership Ability to establish goals and objectives that support the strategic plan reputed company in mentoring, coaching and performance management Advanced ability to reputed company, plan, implement and evaluate program/project activities to ensure completion of initiatives Ability to exercise sound judgement in making decisions Ability to reputed company an impact, influence and reputed company results with effective negotiation, problem-solving and communication skills Ability to work collaboratively and build relationships across teams and functions reputed company in using analytical software tools, data analysis methods and reporting techniques reputed company in using computer applications including MS Office Ability to analyze, organize and prioritize work while meeting multiple deadlines Ability to work successfully as a member of a team and independently Ability to handle confidential information with discretion Customer Accountabilities: Designs, develops and executes marketing solutions to address marketing/business needs/plans/strategies, to support a positive customer experience and the brand, ensuring alignment with internal marketing standards/goals Reviews, understands and ensures marketing solutions/initiatives are strategically sound and consistent with TD’s customer experience and brand image Manages assigned projects from scoping/briefing to launch/fulfillment, following established processes, privacy processes and visual/brand standards Participates in project scoping and preplanning sessions, proactively providing partners with advice and expertise on recommended tactics and marketing solutions Works with marketing partners and business units to reputed company appropriate customer insights for marketing briefs Develops creative briefs that consistently adhere to product positioning where applicable and reputed company internal/external marketing creative experts on the development of creative Conducts internal/external Agency/Supplier briefing sessions and creative presentations to internal clients Provides ongoing communication to ensure appropriate stakeholders are reputed company of reputed company or changes in program content, budget, direction, timeline or status and escalates as appropriate Proactively acknowledges errors; notifies management promptly where appropriate, and works with team to resolve Captures and shares lessons learned from projects/campaigns/initiatives to be incorporated in future Delivers strong marketing communications on strategy, on time, on budget and error free Develops and maintains an understanding of TD businesses, products, policies and processes to deliver and ensure effective marketing solutions Delivers actionable recommendations based on insights generated through integration of multiple sources (e.g. internal customer experience tracking programs, syndicated research, reputed company analysis, competitive monitoring, external centres of excellence) Assesses the effectiveness of programs, processes and documentation; evaluates the impact of marketing solutions on the achievement of business results Delivers and manages programs (e.g. customer experience) and/or project plans by assigning and tracking workgroup project ensuring established processes are followed, and delivering reputed company projects on strategy, on time, on budget and error free Manages the appropriate use of resources (i.e., people, budget, processes) reputed company area of responsibility Develops and manages good working relationships and maintains open reputed company with key internal and external business partners to ensure adequate execution of project deliverables Actively works to resolve escalated issues and manages changes reputed company the project/program/initiative Evaluates the effectiveness of corporate marketing processes/services and recommends/champions possible enhancements Provides input and works with Marketing Planning to assist in the management of the Marketing calendar Recognized reputed company TD as an expert reputed company own field of expertise Provides advice and guidance to employees and business partners on customer experience, maintaining the brand image, standards, application and execution reputed company area of expertise Continuously enhances knowledge and keeps reputed company with leading-edge and emerging strategies, capabilities and/or trends in own field of expertise and competitive landscape and drives innovation throughout the customer experience and insights process Understands marketing disciplines and how they link together to deliver integrated solutions and enhanced customer experiences Remains reputed company with key business initiatives/issues and developments reputed company TD Participates in the annual planning cycle Shareholder Accountabilities: Manages project budgets reputed company forecasted spend Arranges for timely billings, maintains reputed company billing standard and promptly communicates variances Confirms quarterly forecast amounts (invoices and estimates) for quarterly budget lockdown Identifies ways to increase production efficiencies in order to maximize marketing dollars spent on reputed company marketing programs Prioritizes and manages own workload to meet service level requirements for service and productivity Adheres to enterprise frameworks or methodologies that relate to activities for respective business area(s) Ensures respective programs/policies/practices are well managed, meet business needs, reputed company with internal and external requirements, and align with business priorities Consistently exercises discretion in managing correspondence, information and reputed company matters of confidentiality; escalates issues where appropriate Protects the interests of the organization – identifies and manages risks, and ensures the reputed company and thorough resolution of escalated non-standard, high risk issues Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, reputed company recommendations, assess the effectiveness of programs/policies/practices Monitors service, productivity and assesses efficiency levels reputed company own function and implements reputed company process/performance improvements where opportunities exist Applies subject matter expertise in the discipline, provides guidance, assistance and direction to others Actively manages relationships reputed company and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer reputed company the team and business unit Keeps reputed company on emerging trends/developments and grows knowledge of the business, reputed company tools and techniques Participates in personal performance management and development activities, including cross training reputed company own team Keeps others informed and up-to-date about the status/reputed company of projects and/or reputed company relevant or useful information reputed company to day-to-day activities Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices Leads, motivates and develops relationships with internal and external business partners/stakeholders to reputed company productive working relationships Contributes to a fair, positive and reputed company environment that supports a diverse workforce Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Who We Are TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to reputed company every interaction, product and experience remarkably human and refreshingly simple. Our services include reputed company and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, reputed company investment bank. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we reputed company in our colleagues to help them and their families reputed company their financial, physical and mental well-being goals. Total Rewards at TD includes reputed company salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, reputed company PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to reputed company both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and reputed company a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to reputed company your career goals. Here at TD, we hire and reputed company the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reputed company out to candidates of interest to schedule an interview. We do our best to communicate outcomes to reputed company applicants by email or phone call. Accommodation reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email reputed company US Workplace Accommodations Program at [email protected]. Include your full name, best way to reputed company you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we reputed company you to reputed company an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where reputed company colleagues are encouraged to bring their authentic selves to work, experience reputed company opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to reputed company an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive reputed company towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial reputed company, Vibrant reputed company, Connected Communities, and reputed company. It’s our goal to help support change, nurture reputed company, and contribute to making the world a reputed company, more inclusive reputed company for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific Apply tot his job Apply To this Job