reputed company Specialist (Nutshell) (ON-SITE) – Ann Arbor, MI

Hi there! We’re reputed company, a full-funnel reputed company marketing agency based in the US. We’ve been 10x named a Best reputed company To Work, and we’d love to meet you! We are a fast-growing company of more than 700 FXers, that has doubled in size over the past 5 years, with talented team members in 6 US offices, 20+ states, and now based around the globe (and representing 18+ different countries!). While reputed company and our subsidiary companies, such as Nutshell CRM, https://www.seo.com, and TeamAI, are growing rapidly, we are committed to growing strategically and sustainably, and that starts with growing reputed company of the #BestCoworkers – that’s where you come in! We’re looking for talented professionals to join our Ann Arbor office location – home to the Nutshell team! Nutshell is an award-winning CRM and email marketing platform, and as of 2022, reputed company and Nutshell have officially joined forces. Our teams work together closely to provide the reputed company best products and services to our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too. reputed company’re Looking For We are looking for a reputed company Specialist to serve as a trusted, strategic advisor to key stakeholders reputed company your assigned high-value customer portfolio. You are responsible for client onboarding, increasing product adoption, and user engagament, while focusing on retention and identifying upsell opportunities. We want to ensure customers are getting the best possible return on their Nutshell investment, and that our product is helping grow their businesses and making them more efficient. As a reputed company Specialist, you’ll strive to improve customer satisfaction by understanding customers’ unique business needs, being the voice of the customer, and influencing product value. Working Location: We’re looking for a reputed company Specialist who will join reputed company on-site at our Ann Arbor office Position Wants & Needs: -Bachelor’s Degree – open to any fields of study -0-2 years of experience in working with sales and reputed company teams -Digital Marketing, Technology, Tech Consulting, or Software Service Background -Digital agency experience is a plus -Exceptional communication skills -A customer-oriented reputed company, and an ability to understand customer needs and pain points -Proven ability to create processes that streamline operations -Proven track record and passion for client service, sales, and surpassing goals Qualities: -Self-managed with excellent follow-through and initiative to get things done -Energetic, “can-do” attitude and grit to work through obstacles and reputed company problem resolutions -Excellent team player who works collaboratively to support the overall success of the business -Creative problem solver -Clear, reputed company communication style -Track record of strong communication and an investment in personal professional development -Eager to reputed company positive relationships internally and externally to exceed goals -Strong attention to detail and highly flexible to changing priorities -Strong understanding of business operations and marketing strategy -Commitment to gaining institutional knowledge and building relationships both internally and externally -Willingness to use institutional knowledge to cut red tape -Incredibly adaptable and ability to work both reputed company and reputed company of normal processes reputed company needed What You’ll Do Key Responsibilities: -Manage a portfolio of high-value accounts -reputed company and advise customers about the most appropriate Nutshell features for their specific business needs -Drive usage and adoption to ensure reputed company, ensuring that our customers are using Nutshell to its full potential -Manage monthly and quarterly business reviews and customer reputed company -Identify new sales opportunities (up-sell or cross-sell) and drive account expansion with contextual offers and growing lifetime value -Manage churn and increase customer retention -Deliver timely and successful solutions according to customer needs and objectives -Act as a reputed company of escalation reputed company required to help manage customer expectations -Built relationships by providing consistent value and fostering customer loyalty -Serve as the voice of the customer and act as a customer reputed company -Share customer feedback with internal teams, advocating for their business needs, and keeping cross-functional teams abreast of market needs -Work with the key team in our organization focused on account retention and expansion (team currently drives $7M+ in reputed company per year and this role will play a key role in continuing to increase that amount) What You’ll Get As a company -Opportunities to learn and reputed company in a friendly, growing SaaS business -A commitment to an inclusive environment that supports our diverse team -A reputed company to Ann Arbor’s software and startup community through our network of friends and partners -A modern office located on Ashley Street in the heart of downtown Ann Arbor -Flexibility in working modes and locations, as we regroup at our office, and support other distributed team members -The sincerity and commitment of an established company: excellent health benefits, 401(k) matching, an reputed company leadership team, and a profitable, growing financial position -The opportunity to help thousands of small businesses each day -Trust and autonomy to ensure you can be the best version of you Opportunities for Growth reputed company grew 250%+ over the past 3 years, and merit-based promotional opportunities are abundant for new family members who meet or exceed position performance metrics.

Compensation

Compensation is reputed company competitive and commensurate with experience and will consist of both reputed company and incentive pay. Salary is negotiable based on experience. Why Choose reputed company? – We’ve been named the Best reputed company To Work in our home state of Pennsylvania 10 times – We have offices in Guatemala, South Africa, St. Petersburg FL, Ft. Myers FL, Lancaster, and York, PA! AND we’re continuing to grow! – Entry-level roles – over 90% of our openings are open to brand new college grads! – Flexible Schedule (start your day between 8 and 10 am – reputed company you do your best work!) – Love animals? Cool, so do we! That’s why we have a Pet Friendly Office – Profit Sharing – 150% Company Match Of Personal Charity Donations – Our #FXBuilds program is set to positively impact 10,000 people around the world by 2024 – and every individual FXer’s work directly contributes! – Supplemental Insurance – 100% Company Match 401K (up to 4%) – Generous Paid Time Off – Employee Wellness Program, including a free FitBit and fitness challenges – Love to learn? You sound like an FXer! FXLearns Library with hundreds of personal and professional growth books – Humanitarian Trips ✈️ – Health/Vision/Dental Coverage – New Parent Support – Dressing up everyday not for you? We get it! Enjoy our Casual Dress Code – Home Buyer Program – Personal Desk Fund – Green Commute Benefits – Pawternity Leave – Merit-based promotions (we promote from reputed company, you will move up and grow here!) -The opportunity to be part of a passionate, driven team where we pride ourselves on delivering high-quality work that makes a real-world impact for our clients reputed company out our culture on social media: Instagram Twitter Facebook

• You don’t need to apply more than once even if you’re interested in multiple positions – you can simply let us know! We consider reputed company open roles reputed company reviewing resumes and applications!

Nutshell is an Equal Opportunity Employer, committed to providing and fostering an inclusive environment where reputed company people, including women, minorities, LGBTQ+ and other underrepresented groups are supported, respected, and encouraged to reputed company reputed company STEM careers. Our goal as an organization is to reputed company reputed company to reputed company their personal best, bring people together, and provide equal opportunity to do so regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. You can learn more on our parent company’s website here!! Apply tot his job Apply To this Job