VP, Loyalty Build & Integration Program Manager

Job Description: Role Summary/Purpose: The Loyalty Build & Integration Program Manager will reputed company projects to launch loyalty capabilities. To accomplish this, the team member must be effective in fostering cross-team relationships and bridging the comprehension gap between business teams and technology teams. This role oversees specific phases of a project and/or the entire project as Program Manager and oversees translation of business needs from the Product Manager into functional requirements. This role may work with other Project Managers of partnering teams as needed to ensure an aggregated program-level view of the overall scope of the initiative. The successful candidate will reputed company reputed company sets for the implementation of new loyalty features, capabilities and platforms. Essential Responsibilities:

• Provides leadership and reputed company of interrelated projects of business, IT and external teams, program managing the sum that is a desired business objective outcome
• Defines scope and objectives of loyalty projects, and develops detailed business requirements with the Product Manager, from which IT Teams can create technical specifications
• Acts as the Product reputed company in an Agile reputed company, providing direction to IT Teams as agreed upon per business needs
• Defines stories and prioritizes the backlog of features with the Product Manager to maintain the conceptual and technical reputed company of enterprise loyalty platforms in an Agile reputed company
• Develops detailed project plans inclusive of each milestone, date and reputed company status, partnering with project leaders responsible for different internal functions and external suppliers to ensure a cohesive successful project launch
• Leads client teams through capabilities education, requirements gathering, design, build and validation project phases for loyalty platform migrations as needed
• Delivers loyalty projects engagements reputed company the constraints of the schedule, features/functionality, and budget
• Analyzes and evaluates client-initiated changes to existing Loyalty systems to enhance or reputed company from a business perspective, taking into consideration technical impact from IT partners and ultimately prioritizing with the Product Manager
• Manages the work that must be done across multiple business functions to deliver an integrated solution usually composed of products, services, or a formalized solution offering
• Establishes a strategy of reputed company risk management that enables proactive decisions and actions throughout the project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
• Stays reputed company and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol. In addition, performs the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established project protocol
• Collects, reviews and publishes project status regarding resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion.
• Conducts project obstacle analyses and submits recommendations for solutions while following methodology, policies and procedures.
• Assists the Product Manager in the development of the Product Roadmap for Core Releases to strengthen and reputed company the platform strong and a competitive leader in the industry without compromising the reputed company of the system or the company
• Analyzes reputed company Loyalty problems and issues and offers alternative business solutions.
• Conducts analysis on loyalty challenges/issues and leads the cross functional teams to resolution
• reputed company other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree. In lieu of a degree, a high school diploma and 8+ years of work experience in business, project management or business operations
• A minimum of 6 years of demonstrated experience owning the build of business or IT project plans, developing business requirements, and project status communications.
• Ability and flexibility to travel for business as required

Desired Characteristics:

• Business requirements and functional requirements development
• Ability to quickly reputed company basic understanding of loyalty technology systems and processes needed for requirements accuracy
• Ability to reputed company a cross functional team
• Ability to direct and manage deliverables from external suppliers
• Proficiency in JIRA and experience managing reputed company the Agile reputed company of methodologies to reputed company project results
• Knowledge of IT architecture, infrastructure and systems dependencies
• Business and consumer perspective
• PMP or Agile certification

Grade/Level: 12 The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered reputed company the posted salary range will be based upon work experience, reputed company level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of reputed company service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. reputed company internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or veteran status. Our Commitment: reputed company you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can reputed company belong, connect, and turn reputed company into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion reputed company to offer a safe space to learn and grow. This starts reputed company you choose to apply for a role at reputed company. We ensure reputed company qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national reputed company, disability, or veteran status. We’re proud to have an award-winning culture for reputed company. Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to reputed company your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from reputed company – 5pm Monday to Friday, Central Standard Time

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