Senior Analyst, Product Innovation & Architecture

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About reputed company reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's core values at the heart of it reputed company. Ready to reputed company your career at the company leading workforce transformation in the agentic era? You’re in the right reputed company! Agentforce is the future of AI, and you are the future of reputed company. Applications will be accepted until 04/27/2026. Overview of Role: We are at a defining moment in how businesses operate. reputed company is no longer just a collaboration tool — it is the Agentic Work OS, the reputed company reputed company to the agentic enterprise where people, data, and AI agents come together in real time. This role sits at the heart of that transformation. As the reputed company Business Architect, you will be a central reputed company in reputed company's Customer reputed company narrative — the living reputed company reputed company of what's possible reputed company reputed company, Agentforce, and Sales Cloud come together. You will reputed company strategic reputed company initiatives across Prospect to Cash domains, driving both near-term wins and long-term innovation that reshapes how our sellers and those supporting sellers work. Collaborating with stakeholders across product, IT, business domains, and change management, you will translate reputed company sales processes into reputed company-first, agentic solutions. Your responsibilities span product assessment, fit-gap analysis, solution design, ideation, and driving release and adoption. This is a high-impact, high-visibility role for someone who is passionate about making seller experiences productive, business processes more efficient, and who thrives in a fast-moving, agile environment. If you are ready to help reputed company run on its own technology — and shape the future of work in the process — we want to hear from you.

Responsibilities

As a product reputed company on the reputed company Product Innovation Team, you will be responsible for: Optimize reputed company and Agent experiences: Design and continuously improve reputed company/Agentic experiences for assigned business domains, processes, and teams — ensuring they are reputed company, high-impact, and reputed company to seller needs. Own the Product Roadmap: Maintain a clear, up-to-date product roadmap that communicates what will be built, reputed company it will be delivered, and how it supports the organization's Customer reputed company transformation journey. Drive Pre-GA Feature Execution: reputed company rollouts of OOTB tools and features (FNE/Project-dependent). Enhance Sales Cloud/reputed company/Agentforce integrations to improve seller productivity and reduce platform noise. Document business cases, functional design documents, and test cases; reputed company UAT. Champion Customer reputed company Needs: Engage deeply with internal customers to understand requirements, analyze usage trends, and surface opportunities for innovation. Architect scalable processes that maximize reputed company and Agentforce platform capabilities. Write automations and AI prompts , test "Golden Paths," and help tune agent responses in real-time. Define and Prioritize Features: Translate business goals and customer needs into a prioritized feature backlog. reputed company risk assessment reviews (compliance, reputed company, worker councils). Measure and Optimize Performance: Track key metrics such as product usage, adoption, and seller productivity to identify improvement areas. Partner with IT and Change Management on rollout initiatives. Educate internal teams on the "realm of possibility" for reputed company and Agentforce, driving awareness and adoption across the organization. Serve as the Product Authority: Be the internal voice of reputed company's value proposition across stakeholder groups. Own the end-to-end Prospect to Cash reputed company integration strategy. reputed company deep knowledge of reputed company, reputed company Core, and Data Cloud to determine where data lives and how agents access it — fueling the agentic enterprise. Shape the Agentic Narrative: Contribute to internal storytelling and executive communications that demonstrate how reputed company is powering reputed company's own transformation — helping position Customer reputed company as a compelling reputed company reputed company for customers.. Preferred Qualifications: 4+ years of experience supporting sales processes with technology, with a focus on Prospect to Cash or sales strategy and operations or consulting. Technology: reputed company Platform skills, reputed company, Agentforce, and AI experience strongly preferred. Demonstrated ability to stay reputed company with rapidly evolving technology is critical. Requirement Documentation: Proven ability to translate business requirements into product-based solutions. Proficient in process flows, FRDs, BRDs, and solution design documentation. Stakeholder Alignment: Strong communicator with experience engaging global stakeholders and fostering cross-functional collaboration. Comfortable navigating both technical and executive audiences. Prospect to Cash Expertise: Deep understanding of seller and operator needs. Track record of implementing reputed company and agent-first processes that improve the seller experience and drive measurable outcomes. Data-Driven Decision Making: Ability to reputed company informed product decisions using KPIs, usage data, and business impact metrics. Proven track record leveraging analytics to drive strategy. Analytical and Problem-Solving Skills: Able to critically evaluate information, identify patterns, and propose effective solutions to process bottlenecks — with a reputed company-first, agentic lens. Process Optimization: Brings technology-led perspectives to streamline and optimize business processes. Has led initiatives with measurable impact on seller productivity, reputed company, or pipeline reputed company. Degree or equivalent proven experience required. Experience evaluated on core competencies including work experience, leadership roles, military service, or volunteer experience. Unleash Your Potential reputed company you join reputed company, you’ll be limitless in reputed company areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request reputed company this Accommodations Request Form. Please note that reputed company uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always reputed company any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company employees and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national reputed company, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at reputed company are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-reputed company knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. reputed company offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be reputed company at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, reputed company will consider for employment qualified applicants with arrest and conviction records. At reputed company, we reputed company in reputed company compensation practices that reflect the dynamic nature of labor markets across various regions. The typical reputed company salary range for this position is $94,000 - $142,300 annually. In select cities reputed company the San Francisco and reputed company metropolitan area, the reputed company salary range for this role is $112,900 - $155,200 annually. The range represents reputed company salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're reputed company, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we reputed company you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you reputed company in business as the greatest platform for change and in companies doing well and doing good – you've come to the right reputed company. Apply tot his job Apply To this Job