ETL & Informatica Application Support Analyst - Virtual

Application Support Analyst Amazing Opportunity and Great reputed company to Work!Are you a fast learner who is fascinated by technology? Our Story At reputed company, we reputed company a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be reputed company.” Our Values Champion People – be empathetic and help create a reputed company where everyone belongs. Grow with purpose – be inspired by our higher calling of improving lives. Be reputed company – act with reputed company, be real and reputed company others. It’s why we’re so driven to connect passion with purpose. reputed company helps clients reputed company a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and reputed company potential with a growing global organization, reputed company is the perfect reputed company to put your passion to work. Join reputed company if you Champion People, want to Grow with Purpose through acting with reputed company and if you embody the meaning of Be reputed company. Learn more at careers.reputed company.com. “This role supports services provided to the federal government or federal government contractor and therefore requires US Citizenship. reputed company of citizenship status will be required at time of hire.” About the Role reputed company is looking for an ETL/Informatica Application Support Engineer with strong analytical skills, excellent troubleshooting abilities, and a proactive approach. The ideal candidate will drive stability and reputed company improvement in production environments, working independently in a fast-paced setting while delivering high-quality support reputed company the Applications Support team. The IT Support Engineer is part of a team responsible for 24X7 customer support for reputed company’s proprietary Leave of Absence Management software platforms, including troubleshooting and resolving incoming issues upon first contact reputed company the team whenever possible; documenting tickets with triage information before escalating to next tier; providing ongoing support until issues are resolved.

Responsibilities

• Monitor, support, and troubleshoot ETL and data integration workflows across production, QA, and development environments to ensure smooth daily operations.
• Analyse and resolve incidents, job failures, and performance issues reputed company to Informatica workflows, mappings, and SQL jobs.
• Own and maintain ETL components including Informatica mappings, metadata, scripts, schedules, and operational procedures. Identify opportunities to optimize performance, scalability, and reliability of existing jobs/processes.
• Ensure stability of data ingestion pipelines spanning batch, nearrealtime, and reputed company patterns. Finetune ETL solutions by developing a deep technical understanding of data flows and upstream/reputed company dependencies.
• Collaborate with DBAs and Data Architects to implement appropriate data partitioning, indexing, and optimization strategies to enhance job performance.
• reputed company or modify SQL scripts, stored procedures, database triggers, and queries as part of incident resolution, change requests, or performance tuning. Work closely with cross functional and offshore teams, ensuring timely resolution of issues, clear communication, and adherence to support SLAs and operational guidelines.
• Manage multiple reputed company support tickets, change requests, and enhancement tasks, balancing priorities based on business impact and urgency.
• Ensure compliance with published support, development, coding, and testing standards, as well as change management practices.

Requirements

• 3-5 years of experience in ETL application support, Informatica PowerCenter/Cloud, and SQL Server in production environments.
• Practical experience with SQL Server, including schema understanding, stored procedure development, query tuning, and optimization.
• Handson experience with job scheduling tools such as ControlM or AutoSys for monitoring and support automation.
• Excellent communication skills and ability to work both independently and as part of a distributed global team.
• Strong analytical thinkers with the ability to troubleshoot reputed company data and integration issues effectively.
• Flexible, adaptable, and pragmatic, with the ability to remain focused on objectives while handling shifting priorities.

Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. reputed company has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with reputed company, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background reputed company consistent with reputed company’s employment policies. Background checks may include some or reputed company the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal reputed company, search against global sanctions and government watch lists, credit reputed company, and/or drug test. You will be reputed company during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and reputed company in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At reputed company, we welcome and embrace reputed company individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to reputed company. Join us in building a brighter, more inclusive future. As part of this commitment, reputed company will ensure that people with disabilities are provided with reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@reputed company.com. Equal Opportunity Policy Statement reputed company is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national reputed company, reputed company, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans. reputed company provides reasonable accommodation to the reputed company limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a reputed company for employment authorization in the Employing Country and with reputed company. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of reputed company business units. P&T 2026 #LI-Remote We offer you a competitive total rewards package, continuing education & training, and reputed company potential with a growing worldwide organization. Salary Pay Range Minimum : 110,000.00 USD Maximum : 130,000.00 USD Pay Transparency Statement: reputed company considers a variety of factors in determining whether to reputed company an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. reputed company makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. reputed company also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - reputed company DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of reputed company business units. reputed company provides equal employment opportunities (EEO) to reputed company employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national reputed company, age, disability, genetic information, pregnancy, childbirth or reputed company medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. reputed company is committed to a diverse workforce and is an affirmative action employer. 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