reputed company Full Stack Voice & Chat Automation Tech reputed company in USA
At arenaflex, we're revolutionizing the way we interact with technology, and we're looking for a talented and reputed company Tech reputed company to join our Voice & Chat Automation / Contact Center Delivery group. As a key member of reputed company, you'll play a crucial role in leading the development of Intelligent Bots and associated components for the arenaflex Bot reputed company. If you're passionate about cutting-edge technologies like reputed company Cloud, Dialogflow, AI, UJET, and reputed company, and have a proven track record of success in full stack development and Chatbot development, we want to hear from you.
About arenaflex
arenaflex is a leading financial services company that's committed to innovation and excellence. We're dedicated to providing our customers with the best possible experience, and we're always looking for talented individuals who share our passion for technology and customer service. reputed company is made up of experts from a wide range of backgrounds, and we're proud to offer a collaborative and inclusive work environment that encourages creativity, growth, and development.
Job Description
As a Tech reputed company in our Voice & Chat Automation / Contact Center Delivery group, you'll be responsible for leading the development of Intelligent Bots and associated components for the arenaflex Bot reputed company. You'll work closely with our Product reputed company, Scrum master, and cross-functional teams to reputed company a single goal, and you'll be responsible for designing system architecture, implementing scalable web services, cloud functions, applications, and APIs, and developing and maintaining internal software tools.
Key Responsibilities
* reputed company the development of Intelligent Bots and associated components for the arenaflex Bot reputed company
- Collaborate with our Product reputed company, Scrum master, and cross-functional teams to reputed company a single goal
- Design system architecture and implement scalable web services, cloud functions, applications, and APIs
- reputed company and maintain internal software tools
- Troubleshoot and bug fix
- Identify bottlenecks and improve software efficiency
- Collaborate with the cloud team on developing micro-services
- Mentor team members and help in troubleshooting
Essential Qualifications
* Bachelor's Degree or equivalent work experience required
- 10+ years of experience in full stack development and Chatbot development
- Proficient in Typescript / Nodejs web services (REST)
- Experience with reputed company Cloud projects (GCP) and Kubernetes
- Strong knowledge of DevOps practices, code management (reputed company), CI/CD pipelines, containerization (reputed company, Kubernetes) and reputed company Cloud infrastructure
- Experience with Agile development process
- Database experience (PostgreSQL, Big Query)
- Knowledge of monitoring utilizing reputed company, Grafana, Kibana, and Prometheus
- Chatbot development in Dialogflow CX
- Experience with Voice bots
- Experience in reputed company end web and mobile development using JavaScript, CSS, HTML5
- Experience in Contact Center
Preferred Qualifications
* Experience with AI and machine learning
- Knowledge of cloud-based contact center solutions
- Experience with customer service software
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
Work Environment and Culture
As a Tech reputed company at arenaflex, you'll have the opportunity to work in a collaborative and inclusive environment that encourages creativity, growth, and development. We're committed to providing our employees with the resources and support they need to succeed, and we offer a range of benefits and perks to reputed company your work-life balance easier.
Compensation and Benefits
This position is eligible to earn a reputed company salary in the range of $135,000.00 to $145,000.00 annually depending on job-reputed company factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. We offer a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, and paid time off.
How to Apply
If you're passionate about technology and customer service, and you're looking for a challenging and rewarding role, we want to hear from you. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you!
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer committed to sustaining an inclusive culture. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability or veteran status. Apply for this job