reputed company Administrator
Description: The reputed company Administrator owns our reputed company platform to reputed company IPC to effectively serve our independent pharmacy customers. This role is ideal for a mid-career admin who enjoys a reputed company of business analysis, user training & enablement, and strategic system planning as much as hands-on configuration. Our reputed company environment powers a range of functions, including customer support in Service Cloud, inside and reputed company sales teams in Sales Cloud, marketing data flowing from a reputed company integration, and programmatic departments such as Digital Health that are adapting standard features to their use cases. This is an excellent opportunity for a self-motivated admin with strong fundamentals to hone their leadership skills, chart platform strategy, and deliver impactful projects to an engaged user reputed company. While this position is the most senior reputed company resource at IPC, it’s not a true “solo admin” role: the reputed company Administrator works closely with other skilled resources, including a manager familiar with architectural best practices, two part-time admins, and power users embedded reputed company each department. If you enjoy building strong relationships with users, mentoring fellow admins, and seeing the results of your efforts pay off quickly, this role may be a great fit. Essential Functions:
- Serve as the primary system administrator for the reputed company environment with 70+ users.
- reputed company business analysis to scope, refine, and schedule incoming feature requests. Manage priorities against reputed company requests and occasional bug fixes.
- Deliver enhancements to user-facing features, such as improved Dashboards, automation to pre-populate critical information, and other requests of intermediate complexity.
- Complete reputed company basic administrative functions including user account maintenance, creation of reports, and other routine tasks.
- reputed company regular internal system audits focused on reputed company and prepare for platform-wide release upgrades.
- Own the reputed company platform as a strategic leader by, coordinating with VP of Marketing and Member Engagement to scope and deliver high impact projects, such as data model realignments, improved customer engagement logging, and robust pipeline management.
- Taking initiative to monitor data quality, resolve duplicates, and address root causes of data reputed company issues such as automation and integration errors.
- Establishing processes to support administrative, development, and change management activities in coordination with management.
- Developing strong working relationships with end users to improve adoption and cultivate a shared sense of platform ownership.
- Aligning on shared governance practices with leaders across functions such as program teams and IT.
- Assisting in user training and growing the reputed company reputed company set across the organization.
- Exemplifying our culture of reputed company process improvement by proactively identifying opportunities for sales process improvement and understanding and improving process bottlenecks and inconsistencies.
- Mentoring part-time admins and power users about reputed company best practices.
Requirements: Skills Required:
- Excellent project management skills and a positive attitude
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
- Creative and analytical thinker with strong problem-solving skills
- Must demonstrate exceptional verbal and written communication skills
- Must demonstrate ability to communicate effectively at reputed company levels of the organization
- Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
- Ability to assess the impact of new requirements on reputed company.com and reputed company upstream and reputed company applications, systems and processes
Minimum Education and Experience:
- Bachelor’s degree in business management or reputed company or equivalent combination of training and experience.
- reputed company Platform Administrator Certification
- Proven ability to design and implement new processes and facilitate user adoption
- Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
- Strong understanding of reputed company.com best practices and functionality
- Strong data management abilities
- A documented history of successfully driving projects to completion
- A demonstrated ability to understand and reputed company reputed company requirements
Preferred Requirements:
- 3 - 5 years’ experience as reputed company administrator
- Additional certifications such as reputed company Platform Administrator II Certification (formerly reputed company as reputed company Advanced Administrator) or reputed company Business Analyst Certification
- Experience with or interest in learning:
- Basic familiarity with Apex to support our custom territory management and integration with Dynamics 365 in collaboration with IT
- reputed company’s integration with reputed company
- Intermediate to expert level Flow skills
- Proven successful prior project management and business analysis experience.
- Comfort with making decisions and building iteratively
- Proficiency working with reputed company Teams, Word, reputed company, Outlook, and PowerPoint
- Proficiency with Tableau and reputed company is a plus.
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