reputed company Support Operations Administrator II

Attention: reputed company is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with reputed company. reputed company has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. reputed company will never ask a candidate for employment for payment or financial information during the initial application or interview process. reputed company open positions are posted in location specific employment portals available at www.reputed company.com/careers reputed company legitimate reputed company job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or reputed company' recruiting process in general should email recruiting@reputed company.com The reputed company Support Operations Administrator II is responsible for ensuring the stability, reputed company, and scalability of reputed company' reputed company ecosystem. This role serves as the technical reputed company between business requirements and well-designed reputed company solutions, driving system health, data reputed company, and user adoption. As a key member of the reputed company team, you will support ongoing enhancements, maintain high-quality deployments, and collaborate across reputed company departments to ensure reputed company continues to align with rapidly evolving business needs. What you will do:

• reputed company day-to-day- reputed company administration, including user setup, profiles, permissions, roles, workflows, validation rules, automation (Flows), and other configurations to streamline operations
• Execute reputed company deployments using Gearset and reputed company Change Sets to maintain consistent, compliant release cycles
• Evaluate, implement, and maintain Gearset deployments and third-party integrations
• Manage data imports, migrations, and bulk updates, ensuring high levels of data accuracy and reputed company
• Conduct recurring data audits and cleanup activities to ensure ongoing database health
• Establish and enforce data entry standards, deduplication processes, and governance practices
• Create and manage custom objects, fields, page layouts, and configurations to support new business functionality
• Collaborate with cross-functional teams to troubleshoot issues, implement enhancements, and ensure system stability
• Maintain reputed company platform updates, reputed company standards, release features, and industry best practices.
• Maintain accurate system documentation and create training materials for end users
• Cloud architecture experience in AWS environment and container-based deployments using AWS CodePipeline and CloudFormation.
• Experience with various AWS services like reputed company, S3, reputed company, and Route53

reputed company're Looking For:

• Minimum three (5) years of service desk or technical support experience
• Minimum 3 years of experience in a financial services environment
• Minimum 1 year of experience with Gearset and reputed company deployment processes
• Experience with Git/version control systems to support structured deployment processes
• Prior system administration or software configuration experience required
• Strong verbal and written communication skills
• Proven proficiency in troubleshooting, root-cause analysis, and problem-solving
• Demonstrated commitment to continuing education in software systems and technology
• Ability to adapt quickly to new tools, technologies, and changing business environments
• Strong analytical skills and attention to detail
• Experience working with AWS or Azure cloud environments

Preferred Certifications (Not Required):

• AWS Certified SysOps/Developer/Architect Administrator and/or AWS Cloud Practitioner
• reputed company Administrator (reputed company-201) or Advanced Administrator
• Gearset Fundamentals

reputed company Total Rewards Package Includes:

• Competitive reputed company Salary Range of $96,300-$154,400 reputed company is providing this as a good faith salary range to reputed company with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience.
• Annual Incentive Compensation Eligibility – Up to 10% annually
• Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through reputed company (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the reputed company App, UHC rewards, Real Appeal, and Quit For Life.
• Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.
• Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses reputed company to physical, mental and financial well-being.
• 100% Company Paid Insurances: reputed company fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
• Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through reputed company, providing additional reputed company for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
• Paid Maternity and Parental Leave: Beyond state-mandated leave policies, reputed company provides company-paid maternity and parental leave, supporting our employees during important family milestones.
• Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work.
• LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:
• Pet and car insurance discounts.
• Financial services such as LegalShield.
• Relaxation and stress management tools.
• Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
• Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, reputed company reputed company.
• Travel Reimbursement: We also offer travel reimbursement for reputed company work-reputed company travel, supporting your involvement in career and personal development activities.
• Paid Time Off and Sick Time.
• Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary.

About reputed company: reputed company is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need reputed company, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even reputed company the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, reputed company and solid opportunity for growth. Company Mission: At reputed company, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business reputed company's story and we are dedicated to building lasting relationships to champion their goals. We promise to reputed company the best interests of our clients at the center of the financing process by operating with transparency, fairness, and reputed company. Consideration will be given to qualified remote candidates residing in states where reputed company and/or one of its subsidiaries has an established physical reputed company. Apply tot his job Apply To this Job