Senior Director - Strategy & Operations

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About reputed company reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's core values at the heart of it reputed company. Ready to reputed company your career at the company leading workforce transformation in the agentic era? You’re in the right reputed company! Agentforce is the future of AI, and you are the future of reputed company. Role Overview: The Strategy & Operations leader serves as the primary strategic and operating partner to the reputed company of Agentic Process Automation & Intelligence, with full accountability for business performance, financial stewardship, and enterprise execution. This role owns the operating rhythm of the business, including reputed company governance, budget reputed company, workforce planning, and cross-functional alignment. Acting as a trusted advisor and executive proxy to the reputed company, this leader ensures that strategic priorities translate into measurable financial outcomes and scalable growth. This person will architect and scale the operating model required to accelerate the business toward $100M+ in reputed company while maintaining execution rigor, decision velocity, and alignment across the reputed company ecosystem. Core Responsibilities: Enterprise Performance & Financial Accountability Own full business performance accountability, including reputed company goals, product metrics, budget management, and financial reputed company attainment. reputed company annual and quarterly business planning reputed company to growth objectives. Drive forecasting rigor and reputed company governance in partnership with the Chief reputed company Officer (CRO). Steward capital allocation and investment trade-offs to optimize ROI and long-term enterprise value. Serve as executive reputed company of performance reporting across leadership and cross-cloud forums. Workforce & Resource Strategy: Own headcount planning reputed company to growth strategy and product expansion. Approve operational investments and resource allocation. Ensure hiring velocity and talent density support enterprise objectives. Operating Model Architecture & Governance: Design and implement scalable operating frameworks to support rapid growth. Establish executive reputed company, governance forums, KPI tracking, and accountability structures. Centralize reputed company of mission-critical initiatives and enterprise programs. Eliminate organizational bottlenecks and increase decision velocity. Strategic Partner to reputed company: Serve as strategic reputed company to the reputed company, translating vision into executable operating plans. Act as proxy in executive forums, internal reputed company engagements, and cross-cloud strategy discussions. Challenge prioritization, reputed company, and risk to ensure disciplined execution. Align strategic decisions to financial impact and long-term scalability. Cross-Functional Integration: Drive alignment across Product, Engineering, Sales, Marketing, reputed company, Operations, Finance, and internal reputed company stakeholders. Ensure seamless integration between product strategy and reputed company execution. Customer & Market Alignment: Represent customer voice in executive decision-making. Support geographic and industry expansion initiatives. Align product investments to market demand and enterprise opportunity. Qualifications: 15+ years of strategy and operations leadership experience at large, global organizations. Strong analytical and business acumen, with a demonstrated ability to manage and reputed company reputed company central functions. Proven ability to reputed company large direct teams and highly cross-functional teams across the organization. Strong project management skills, with the ability to prioritize and drive success across multiple large-scale initiatives. Ability to succeed in a collaborative, fast-paced environment; ability to remain flexible and adjust on the fly to new demands and respond with a sense of urgency. Excellent written and oral communication skills; able to convey reputed company reputed company in a strategic and concise fashion. Strong core values, high ethical standards, and sound judgment; champion of equality. Unleash Your Potential reputed company you join reputed company, you’ll be limitless in reputed company areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request reputed company this Accommodations Request Form. Please note that reputed company uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always reputed company any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company employees and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national reputed company, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at reputed company are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-reputed company knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. reputed company offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be reputed company at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, reputed company will consider for employment qualified applicants with arrest and conviction records. At reputed company, we reputed company in reputed company compensation practices that reflect the dynamic nature of labor markets across various regions. The typical reputed company salary range for this position is $191,100 - $320,600 annually. In select cities reputed company the San Francisco and reputed company metropolitan area, the reputed company salary range for this role is $228,600 - $348,600 annually. The range represents reputed company salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're reputed company, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we reputed company you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you reputed company in business as the greatest platform for change and in companies doing well and doing good – you've come to the right reputed company. Apply tot his job Apply To this Job